Donated Goods Retail & Guest Service Associate

Goodwill of North Georgia; Tucker (GA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off for vacation and theore

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is seeking team members to support donations processing and retail operations. You will examine and grade donated goods, process items quickly to meet production goals, and adhere to standard operating procedures in a fast-paced environment.

Join a mission-driven organization that helps local job seekers through job training and career centers. Prior experience is helpful, and a positive, guest-focused attitude is essential to success.

Qualifications

• High School Diploma or GED preferred.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Detail oriented with the ability to work in a fast-paced environment.
• Must be able to work independently as well as in a team environment.
• Strong organizational skills and the ability to demonstrate sound judgement.
• Must be 18 years or older to become certified and licensed to operate a forklift.

Responsibilities

• Greet guests and deliver excellent customer service.
• Display a professional, patient attitude with guests.
• Transition products to the sales floor with attention to detail and urgency.
• Execute and maintain visual merchandising strategies.
• Recommend/upsell merchandise and round up during transactions.
• Accurately handle POS transactions with guests.
• Identify and solve problems and/or seek management support.
• Communicate effectively with management, peers, and guests.
• Promote teamwork and cooperate with peers.
• Perform tasks per training playbooks, e-learning, and work instructions.
• Maintain a neat, clean, and organized work area and sales floor.

Skills

English communication

Detail oriented

Teamwork

Customer service

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking team members to support donations processing and retail operations. You will examine and grade donated goods, process items quickly to meet production goals, and adhere to standard operating procedures in a fast-paced environment.

Join a mission-driven organization that helps local job seekers through job training and career centers. Prior experience is helpful, and a positive, guest-focused attitude is essential to success.