Front Desk & Support Services Concierge

Goodwill of North Georgia; Decatur (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill of North Georgia is seeking a front desk receptionist to join our Support Services Center in Decatur. You will greet visitors, answer phones, screen calls, and route them to the right department with a courteous, professional demeanor.

Daily tasks include scheduling conference rooms, handling mail and deliveries, ordering office supplies, and updating voicemail with program information. Strong communication, confidentiality, teamwork, and transportation are required.

Qualifications

• High school diploma or GED required; 3+ years of clerical/front desk experience.
• Substantial telephone switchboard experience.
• Proficient in Microsoft Office Suites.
• Excellent oral and written communication skills.
• Positive attitude and interpersonal skills.
• Ability to handle confidential information.
• Detail-oriented and able to work as part of a team.
• Access to dependable transportation.

Responsibilities

• Answer and screen calls on the telephone switchboard.
• Greet and direct internal/external customers to destinations.
• Schedule and maintain conference room logs for meetings.
• Place supplies orders with vendors.
• Process outgoing mail and deliver incoming mail.
• Coordinate express mail pickups/deliveries (FedEx, UPS, etc.).
• Receive and sign for special deliveries.
• Assist in mass mailings.
• Maintain voicemail messages with program/event information.
• Respond professionally to emergencies and document details.
• Perform other duties as assigned.

Skills

Oral and written communication

Team player

Confidentiality

Attention to detail

Interpersonal skills

Positive attitude

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Goodwill of North Georgia is seeking a front desk receptionist to join our Support Services Center in Decatur. You will greet visitors, answer phones, screen calls, and route them to the right department with a courteous, professional demeanor.

Daily tasks include scheduling conference rooms, handling mail and deliveries, ordering office supplies, and updating voicemail with program information. Strong communication, confidentiality, teamwork, and transportation are required.