Receiving and Submission Processing Specialist - NGC Coins

Certified Collectibles Group; Sarasota (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Hourly pay

Medical, Vision, and Dental Insurance

Paid Time Off

401(k) with company match

Career development

Job summary

Certified Collectibles Group is hiring a Receiving Submission Processing Specialist for the NGC division in Sarasota, FL. The role focuses on intake and processing of collectible submissions in a detail-oriented, fast-paced environment related to coins.

The ideal candidate has 1-2 years of work experience, strong attention to detail, and familiarity with ticketing systems such as Zendesk or Trello. Excel skills and a HS diploma are required.

Qualifications

• 1-2 years of consecutive work experience; data entry is a plus.
• Excellent attention to detail and strong organizational skills.
• Comfortable in a fast-paced environment with multiple priorities.
• Customer-focused mindset with strong communication skills.
• Familiarity with ticketing systems (Zendesk, Trello) preferred.
• Proficiency with Excel and basic computer applications.

Responsibilities

• Receive customer submissions and verify shipment contents against submission forms.
• Enter submission data into the internal database system.
• Communicate with internal customer service to confirm or clarify submission information.
• Prepare submissions for internal production processes.
• Collaborate with internal teams to ensure timely and accurate submission handling.
• Maintain clean, organized, and compliant workspaces.
• Perform other duties as assigned based on business needs.

Skills

Data entry

Attention to detail

Multi-tasking

Customer focus

Excel

Zendesk

Education

High school diploma or equivalent

Tools

Zendesk

Trello

Excel

Job description

Receiving Submission Processing Specialist – NGC, Coins

Sarasota, FL, On-site, Full-time, Monday–Friday.

We’re looking for a Receiving Submission Processing Specialist to join our NGC division to support the intake and processing of collectible submissions in our Sarasota, FL offices. This role is ideal for someone who enjoys detail-oriented tasks in a fast-paced, process-driven environment and wants to learn more about the world of Coins collecting.

Who We Are

Certified Collectibles Group is the world’s leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Its iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC) and Authenticated Stamp Guaranty (ASG). Since 1987, the Certified Collectibles Group companies have certified over 100 million coins, banknotes, comic books, TCGs, sports cards, video games, home video collectibles, stamps and more. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, Germany and China.

WHAT YOU WILL DO AS A RECEIVING SUBMISSION PROCESSING SPECIALIST:

• Receive customer submissions and verify shipment contents against submission forms.


• Accurately enter submission data into CCG’s internal database system.


• Communicate with our internal customer service department to confirm or clarify submission information.


• Prepare submissions for internal production processes.


• Collaborate with internal teams to ensure timely and accurate submission handling.


• Maintain clean, organized, and compliant workspaces in accordance with company standards.


• Perform other duties as assigned based on business needs.

WHAT MAKES YOU THE IDEAL CANDIDATE:

• 1-2 years of consecutive work experience; prior receiving or data entry experience is a plus but not required.


• Strong attention to detail and excellent organizational skills.


• Comfortable working in a fast-paced environment and managing multiple priorities.


• Customer-focused mindset with strong communication skills.


• Familiarity with ticketing systems such as Zendesk, Trello, or similar, preferred.


• Proficiency with Excel and basic computer applications.


• Ability to work occasional overtime based on business needs.


• High school diploma or equivalent required.

WHY YOU WILL LOVE WORKING WITH US:

• Hourly rate of $17/hr., Full-time, M-F


• Comprehensive benefits including Medical, Vision, and Dental Insurance.


• Paid Time Off (PTO) and Paid Holidays.


• 401(k) retirement plan with company match.


• Career development & learning opportunities.


• Exposure to the collectibles industry

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