Receivables Account Specialist

Hertz; Oklahoma City (OK); On-site; USD 48,216,000 - 68,880,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

401(k) employer matching

Parental Leave

Employee Assistance Program

Educational Reimbursement

Discounts

Job summary

Hertz is seeking an Accounts Receivable Specialist in Oklahoma City to manage AR, billing, and collections while maintaining positive customer relationships. The role emphasizes timely payments and collaboration with Sales to improve payment performance.

Responsibilities include account research, reconciliations, and weekly aging updates, with a focus on accuracy, urgency, and independent problem solving within a team.

Qualifications

• Minimum 2+ years relevant accounts receivable experience.
• High School Diploma; some college preferred.
• Proficient in Microsoft Word and Excel (pivot tables, macros, v: lookups).
• Experience handling large datasets.
• Excellent organizational skills and ability to multitask.
• Ability to work well with others; detail-oriented.
• Strong sense of urgency; self-motivated; able to work independently.

Responsibilities

• Research accounts to ensure timely payment resolution.
• Review accounts and perform collection calls.
• Meet cash targets and call volumes monthly/quarterly.
• Process AR adjustments and reconciliations.
• Interact with internal/external customers to resolve issues.
• Use root-cause analysis to fix payment barriers.
• Document all collection activity.
• Provide weekly aging trend updates to leaders.
• Collaborate with Sales on payment performance.
• Escalate financially unstable accounts.
• Coordinate with Hertz departments to fix billing errors.
• Respond to customer inquiries promptly.
• Other duties as assigned.

Skills

Data handling

Organization

Teamwork

Self-motivation

Independent work

Education

High School Diploma

Some college

Tools

Microsoft Excel

Pivot tables

Macros

VLOOKUP

Job description

A Day in the Life:

The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships.

The starting rate for this position is $17.00 per hour.

What You’ll Do:

• Conduct account research and analysis to ensure timely payment resolution.
• Develop a systematic approach for account reviews and collection calls.
• Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
• Identify and process necessary accounts receivable clearing adjustments.
• Interact with both internal and external customers to resolve outstanding issues
• Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
• Maintain accurate and complete documentation of all collection activity.
• Perform reconciliation as needed on AR balances and payments.
• Provide weekly updates to leaders on past due accounts and aging trends.
• Partner with Hertz Sales Representatives on customer payment performance.
• Escalate accounts showing signs of financial instability.
• Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
• Respond to customer inquiries in a timely manner.
• Other duties as assigned

What We’re Looking For:

• A minimum of 2+ years relevant experience preferred.
• High School Diploma
• Some college preferred
• Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups)
• Experience handling large dataset
• Excellent organizational skills and ability to handle multiple tasks
• Must be able to work well with others
• Attention to detail and accuracy
• Must have a strong sense of urgency and be self-motivated for success
• Must be an independent worker and able to perform at a high level with minimal supervision

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more