Receivables Account Specialist (bilingual)

Hertz Global Holdings, Inc.; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Up to 40% off rental rates

Paid Time Off

401(k) with employer matching

Employee Assistance Program

Educational Reimbursement

Theme Park Tickets discounts

Job summary

A leading car rental company in Oklahoma City is seeking an Accounts Receivable Specialist responsible for managing billing, ensuring timely payment resolution, and maintaining positive customer relations. The ideal candidate should have over 2 years of experience, be bilingual in Spanish, and possess strong organizational skills. The role offers competitive pay with various benefits including paid time off, retirement programs, and discounts on rentals.

Qualifications

• 2+ years relevant experience preferred.
• Intermediate working knowledge with Microsoft Office for data handling.
• Must be an independent worker with minimal supervision.

Responsibilities

• Manage accounts receivable and billing.
• Conduct account research for payment resolutions.
• Develop strategies for account reviews and collections.
• Maintain documentation of collection activity.
• Coordinate with other departments to resolve issues.

Skills

Bilingual in Spanish

Organizational skills

Attention to detail

Microsoft Word and Excel

Ability to handle multiple tasks

Sense of urgency

Education

High School Diploma or equivalent

Some college preferred

Job description

Overview

The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution while maintaining positive customer relationships. Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.

What You’ll Do

• Conduct account research and analysis to ensure timely payment resolution.
• Develop a systematic approach for account reviews and collection calls.
• Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
• Identify and process necessary accounts receivable clearing adjustments.
• Interact with internal and external customers to resolve outstanding issues.
• Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
• Maintain accurate and complete documentation of all collection activity.
• Perform reconciliation as needed on AR balances and payments.
• Provide weekly updates to leaders on past due accounts and aging trends.
• Partner with Hertz Sales Representatives on customer payment performance.
• Escalate accounts showing signs of financial instability.
• Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
• Respond to customer inquiries in a timely manner.
• Other duties as assigned.

What We’re Looking For

• A minimum of 2+ years relevant experience preferred.
• High School Diploma or equivalent; some college preferred.
• Bilingual in Spanish (Highly Preferred).
• Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large datasets.
• Excellent organizational skills and ability to handle multiple tasks.
• Must be able to work well with others.
• Attention to detail and accuracy.
• Must have a strong sense of urgency and be self-motivated for success.
• Must be an independent worker and able to perform at a high level with minimal supervision.

What You’ll Get

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts – Theme Park Tickets, Gym Discounts & more.

A Day in the Life: The accounts receivable specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution while maintaining positive customer relationships. Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.

US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.