Reasonable Accommodations Team Lead - Flexible Hours

City of New York; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

HRA/DEPT OF SOCIAL SERVICES is hiring an Associate Benefits Opportunity Specialist II to lead a Reasonable Accommodations team in City of New York. The role focuses on supervising staff, ensuring ADA compliance, coordinating case actions, and preparing regular performance and compliance reports.

The position requires a solid background in social services, with a bachelor's degree preferred and relevant experience in benefits or accommodation services.

Qualifications

• Four-year high school diploma or equivalent with 3 years in social/human services or related field.
• Bachelor's degree plus 18 months of full-time experience as Benefits Opportunity Specialist or similar.
• Bachelor's degree plus 18 months as described in (1) above.
• 60 semester credits may be substituted for 9 months of the work experience described above; 18 months minimum required.

Responsibilities

• Oversee a staff providing RA/HVN/HB services and coordinate actions affecting case management.
• Plan, schedule, monitor unit activities; review outcome reports and participant feedback.
• Review employment eligibility decisions for applicants/participants with disabilities.
• Monitor activities and prepare regular compliance and performance reports.
• Track unit progress with policies and laws; maintain disability and accommodation records.
• Train subordinates on policies and tools to deliver RA/HVN/HB case actions.
• Ensure planning and monitoring of case management; review lists and audits.
• Perform final packet reviews before fair hearings and represent the Agency.
• May conduct field visits.

Skills

Supervisory experience

Program development

Quantitative analysis

Research skills

Team leadership

ADA compliance knowledge

Education

High school diploma or educational equivalent

Bachelor's degree

Job description

HRA/DEPT OF SOCIAL SERVICES is hiring an Associate Benefits Opportunity Specialist II to lead a Reasonable Accommodations team in City of New York. The role focuses on supervising staff, ensuring ADA compliance, coordinating case actions, and preparing regular performance and compliance reports.

The position requires a solid background in social services, with a bachelor's degree preferred and relevant experience in benefits or accommodation services.