Realtor Assistant

Suzanne & Company - Compass; Bedford (MA); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Hourly pay

Commissions on referrals

Job summary

Suzanne & Company – Compass in Bedford, MA seeks a Realtor Assistant/Field Agent to support the agents and team on-site. You will manage calendars, prepare property documents, maintain client databases, coordinate showings and open houses, and assist with inspections and staging.

You’ll handle inbound inquiries, assist client communications, and support transaction workflows from listing to closing. This role requires frequent on-site presence in Bedford/Concord offices and visiting properties

Qualifications

• Active driver's license and reliable vehicle required.
• Strong communication and customer service skills.
• Knowledge of brokerage and sales processes to support listings and transactions.
• Solid administrative experience including scheduling, document management, and database upkeep.
• Familiarity with Bedford, MA area is a plus.

Responsibilities

• Learn all facets of listing coordination, marketing strategies, and client relations.
• Maintain regular contact with agents and update on client communications and feedback.
• Schedule and conduct showings; assist with open houses and inspections.
• Prepare marketing materials, MLS entries, and staging coordination.
• Provide exceptional client concierge service and manage documentation flow.

Skills

Communication

Customer Service

Administrative Assistance

Scheduling

Attention to Detail

Professional Demeanor

Tools

Google Workspace

Real Estate CRM systems

Job description

Suzanne & Company – Compass is a high performing residential real estate team offering comprehensive client support through seller & buyer representation, transaction coordination, operations, home staging, and marketing expertise. Backed by the national Compass brand, Suzanne & Company combines boutique-level attention with strong industry resources and tools.

Role Description

The Realtor Assistant/Field Agent is a full-time, on-site role based in Bedford, MA, providing day-to-day support to agents and the entire real estate team. Responsibilities include managing calendars, preparing property documents, maintaining client databases and files, and coordinating activities such as showings and open houses, as well as attending other appointments as needed, such as inspections and appraisals, and assisting with staging appointments.

The role involves handling inbound inquiries, assisting with client communication, and supporting transaction workflows from through closing. The Realtor Assistant helps prepare marketing materials and online listings, updates property information across platforms, and ensures accurate, timely documentation. This position requires consistent on-site presence in the Bedford/Concord offices with frequent visits to properties to facilitate smooth operations, appointments and an efficient client experiences.

Qualifications

• Active driver's license, reliable vehicle & cell phone.
• Strong Communication and Customer Service skills to interact effectively with clients, partners, and team members.
• Knowledge of Brokerage and Sales processes to support agents with listings, offers, and transaction activities.
• Solid Administrative Assistance experience, including scheduling, document management, and database upkeep.
• Proficiency with office software (Google Workspace) and comfort learning real estate CRM systems.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines.
• Professional demeanor, reliability, and discretion when handling confidential information.
• Familiarity with the Bedford, MA area is a plus.

Responsibilities

• Commit to learning all facets of the business: listing coordination, marketing strategies & direct client relations
• Continuously connect with agent team & update agents regularly on all client communication, questions, & feedback
• Regular interaction with clients throughout entire process
• Schedule & conduct showings on behalf of agents
• Conduct open houses
• Cover home inspections, appraisals, property visits, closings, etc.
• Assist listing team as they prepare to list homes for sale, including floorplan appointments, photoshoots, staging installations, MLS entry, and basic listing marketing process, etc
• Administrative duties as needed (marketing, email, etc.)
• Cultivate relationships to convert leads to appointments via phone, text, & email
• Enhance and maintain current and past client relationships as a client concierge
• Contribute to a positive work environment by demonstrating accountability, inclusion, flexibility, continuous improvement, collaboration, creativity, & fun

Compensation: Hourly rate, plus commissions for business you procured, and listing referral business.