Real-Time Voice AI Platform Engineer

HireNow Staffing Inc; New York (NY); On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Equity

In-Person 4–5 days per week

Job summary

HireNow Staffing is seeking a Real-Time Voice AI Agent Systems Engineer for our NYC client. You will own production-grade voice AI infrastructure from LiveKit orchestration to prompting, latency, and KPI-driven improvements.

Candidates must have 3+ years in platform/infra engineering, 2+ years in voice AI, and strong Node.js/AWS/SQL skills. This is an onsite Manhattan role, 4–5 days per week, with no visa sponsorship.

Qualifications

• 3+ years of platform, infrastructure, or comparable production engineering experience.
• 2+ years of experience involving voice AI, conversational AI, speech systems, or related agentic workflows.
• Strong hands-on development experience with Node.js.
• Strong experience with AWS and SQL.
• Hands-on experience with LiveKit or a comparable voice orchestration/agent framework.

Responsibilities

• Build and own production voice AI infrastructure using LiveKit.
• Architect real-time voice-agent systems covering orchestration, state management, reliability, latency, and conversational execution.
• Develop the prompting architecture governing conversation flows, tone, guardrails, compliant phrasing, exception handling, and agent behavior.
• Create scalable testing and evaluation frameworks incorporating A/B testing, regression testing, conversation QA, benchmarking, and KPI measurement.
• Analyze production interaction data and translate findings into measurable improvements in agent performance.

Skills

Node.js

AWS

SQL

LiveKit

Real-time systems

Voice AI

Prompts engineering

Tools

SIP trunking

Telephony infrastructure

Job description

HireNow Staffing is seeking a Real-Time Voice AI Agent Systems Engineer for our NYC client. You will own production-grade voice AI infrastructure from LiveKit orchestration to prompting, latency, and KPI-driven improvements.

Candidates must have 3+ years in platform/infra engineering, 2+ years in voice AI, and strong Node.js/AWS/SQL skills. This is an onsite Manhattan role, 4–5 days per week, with no visa sponsorship.