Platform Engineer - Real-Time Infra for AI Voice

simple-ai; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

SF office

Health, dental & vision insurance

Free lunch & dinner at the office

Late night Ubers

Team events & offsites

Job summary

Simple AI builds AI voice agents that handle real customer conversations over the phone. Our platform powers live calls with low latency and high reliability from our SF office, and we’re hiring a Platform Engineer to own the infrastructure behind those conversations.

You’ll work directly with the founders and engineering team to make our platform reliable, scalable, and easy to build on, with meaningful ownership over infrastructure architecture and deployment workflows.

Qualifications

• Hands-on experience running Kubernetes and AWS in production.
• Strong Terraform experience with modular code and safe infrastructure changes.
• Solid Linux, networking, and distributed systems knowledge.
• Experience building CI/CD pipelines and operating services through deployments and incidents.
• Ability to write automation in Python, Go, or TypeScript.
• Good judgment about introducing new infra vs. keeping it simple.
• Ownership mindset and clear communication across teams.

Responsibilities

• Build and operate AWS infrastructure with Terraform and Kubernetes, including EKS, networking, IAM, load balancing, and secrets management.
• Develop reusable infrastructure modules and consistent development, staging, and production environments.
• Build deployment workflows with automated checks, deployment visibility, and reliable rollbacks.
• Design autoscaling and graceful shutdown behavior for services handling long-running voice conversations.
• Improve observability across infrastructure and application services, with dashboards, alerts, and latency metrics.
• Investigate production issues, improve incident response, and address recurring problems at their source.
• Partner with application and AI engineers to deploy new services, improve performance, and manage infrastructure costs.
• Make it easier for engineers to provision resources, deploy changes, and debug services safely.

Skills

Kubernetes

Terraform

AWS

CI/CD pipelines

Linux

Networking

Automation

Ownership

Tools

Argo CD

Helm

PostgreSQL

Redis

Docker

GitHub Actions

Job description

Simple AI builds AI voice agents that handle real customer conversations over the phone. Our platform powers live calls with low latency and high reliability from our SF office, and we’re hiring a Platform Engineer to own the infrastructure behind those conversations.

You’ll work directly with the founders and engineering team to make our platform reliable, scalable, and easy to build on, with meaningful ownership over infrastructure architecture and deployment workflows.