Real-Time Transportation Dispatcher

Prismhr Hire; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Pittsburgh Transportation Group is seeking a full-time Dispatcher to support our daily transportation operations in Pittsburgh, PA. You will coordinate driver assignments, monitor service activity, and communicate with drivers and customers to ensure safe, reliable transportation throughout our network.

If you thrive in a fast-paced environment, enjoy solving real-time operational challenges, and take pride in keeping transportation services running smoothly, we'd love to hear from you.

Qualifications

• Requires a high school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent organizational, multitasking, and problem-solving abilities.
• Remain calm and make sound decisions in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with computer systems and Microsoft Office applications.
• Dependable, proactive, and team-oriented attitude.
• Strong commitment to customer service and operational excellence.

Responsibilities

• Dispatch operations & service coordination: assign daily trips, routes and services.
• Monitor activities to ensure services operate on schedule.
• Maintain communication with drivers, provide updates and support.
• Respond quickly to service changes, delays, and issues.
• Ensure proper service coverage by coordinating vehicle and driver availability.
• Communicate schedule changes as needed.

Skills

Strong communication

Multitasking

Problem-solving

Decision-making

Attention to detail

Customer service

Team-oriented

Education

High School Diploma or equivalent

Tools

Dispatch software

Scheduling software

MS Office

Job description

Pittsburgh Transportation Group is seeking a full-time Dispatcher to support our daily transportation operations in Pittsburgh, PA. You will coordinate driver assignments, monitor service activity, and communicate with drivers and customers to ensure safe, reliable transportation throughout our network.

If you thrive in a fast-paced environment, enjoy solving real-time operational challenges, and take pride in keeping transportation services running smoothly, we'd love to hear from you.