Real-Time Routing Dispatcher — Logistics & Driver Coordination

Lakeshore Recycling Systems; Minneapolis (MN); On-site; USD 28,000 - 40,000; Full time

Job summary

Lakeshore Recycling Systems in Minneapolis is seeking a Dispatcher to coordinate daily routing and resource allocation, ensuring efficient, on-time service delivery. You will manage driver assignments, route optimization, and real-time adjustments while supporting customer service goals through proactive communication.

The role requires CDL preferred, strong organizational skills, and experience with routing software and Excel.

Qualifications

• Valid driver’s license required; CDL (Class A) preferred.
• Experience operating yard tractors, hostlers, or spotter trucks.
• Knowledge of trailer handling, coupling/uncoupling, and yard safety best practices.
• Ability to communicate clearly and follow instructions in a fast-paced environment.
• Strong attention to detail and time management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Familiarity with routing and logistics software; proficiency in Microsoft Office suite (especially Excel).
• Ability to stay calm and prioritize tasks in a fast-paced environment.
• Customer-centric mindset with proactive issue resolution.
• Detail-oriented with strong organizational and multitasking capability.

Responsibilities

• Assign and adjust driver routes daily to maximize route standardization and productivity.
• Utilize routing platforms to manage same-day changes and next-day planning.
• Sequence efficient routes and support dynamic route strategy in response to demand and capacity needs.
• Maintain constant communication with drivers, Operations leadership, dispatch teams, and customers during route execution.
• Quickly troubleshoot and resolve en route issues to prevent service interruptions.
• Collect, interpret, and verify logistics and routing data to improve accuracy and operational efficiency.
• Close routes and input completed service data using digital tools or dispatch systems.
• Review disposal and service capacity plans to identify optimal load destinations.
• Work with operations leadership to evaluate swing route opportunities and balance high-demand service loads.
• Manage service tickets, driver logs, communications, and routing paperwork.
• Handle incoming requests from customer service, sales, or field staff efficiently.

Skills

Route planning

Communication

Analytical thinking

Time management

Problem solving

Attention to detail

Customer service

Education

High School Diploma or GED

Associate’s Degree or higher (preferred)

Tools

Routing software

Microsoft Excel

Job description

Lakeshore Recycling Systems in Minneapolis is seeking a Dispatcher to coordinate daily routing and resource allocation, ensuring efficient, on-time service delivery. You will manage driver assignments, route optimization, and real-time adjustments while supporting customer service goals through proactive communication.

The role requires CDL preferred, strong organizational skills, and experience with routing software and Excel.