Real-Time Route Dispatcher: Master Driver Coordination

Toi Toi USA; Fort Myers, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Toi Toi USA in Fort Myers, FL is seeking a Dispatcher to coordinate and route drivers to customer locations efficiently. This role serves as the primary link between drivers, customers, and operations to help ensure services are completed on schedule.

The position requires strong organizational and communication skills, experience with dispatch systems, and the ability to manage multiple drivers and urgent requests in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in dispatching, logistics, or scheduling preferred.
• Strong computer skills and ability to learn dispatch systems.
• Experience coordinating mobile service technicians or drivers is a plus.

Responsibilities

• Receive and review service requests and assign drivers.
• Dispatch and route drivers based on location, availability, and timing.
• Monitor driver schedules and progress throughout the day.
• Communicate details clearly to drivers and customers.
• Escalate issues to management as needed.

Skills

Organization

Communication

Multitasking

Dispatch software

GPS routing

Education

HS Diploma or GED

Tools

Dispatch software

Job description

Toi Toi USA in Fort Myers, FL is seeking a Dispatcher to coordinate and route drivers to customer locations efficiently. This role serves as the primary link between drivers, customers, and operations to help ensure services are completed on schedule.

The position requires strong organizational and communication skills, experience with dispatch systems, and the ability to manage multiple drivers and urgent requests in a fast-paced environment.