Real-Time Operations Specialist (TS/SCI)

CACI International Inc; Springfield (VA); On-site; USD 79,000 - 165,000; Full time

Benefits offered by this job

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Job summary

CAC I International Inc. seeks a Real-Time Operations Controller to join a 24/7 crew that monitors ground equipment and services within an automated planning system. Shift coverage is 5 am–5 pm and 5 pm–5 am, with up to 25% travel.

The role requires TS/SCI with poly and a bachelor’s degree plus 3 years of related experience. Responsibilities include coordinating daily operations, logging progress, testing after upgrades, and monitoring system health.

Qualifications

• Bachelor’s degree and at least 3 years of directly related experience, or equivalent.
• TS/SCI with minimum Polygraph is required to begin employment; higher poly may be needed.
• Must be able to work 12-hour shifts (5:00 AM–5:00 PM or 5:00 PM–5:00 AM).
• RF spectrum understanding and how they can be utilized, acquired, and corrected.
• Experience operating complex satellite infrastructure and satellite communication systems.
• Networking experience; capable of learning complex systems with minimal direction.
• Mentor to peers; strong written and verbal communications; multi-task.
• Experience interacting with multiple customers; strong troubleshooting skills.

Responsibilities

• Work with crew to execute daily procedures and maintain system health.
• Lead daily turnover, update operations log, and verify entries for accuracy.
• Support system testing after upgrades and during maintenance activities.
• Monitor performance and respond to events with appropriate actions.
• Coordinate with crew to maintain system health and report discrepancies.
• Investigate and rectify procedural discrepancies; identify improvements.
• Coordinate with subsystem engineering experts for configuration changes.
• Certify in multiple operator positions; training provided before testing.
• Perform remote diagnostic monitoring of systems and mission processing.
• Handle requests for re-processing, lab analyses, and customer feedback results.
• Support payload operations in coordination with team members.

Skills

TS/SCI with Polygraph

12-hour shifts

RF spectrum knowledge

Satellite communications

Networking

Mentor to peers

Strong communication

Multi-tasking

Troubleshooting

Education

Bachelor’s degree

Job description

CAC I International Inc. seeks a Real-Time Operations Controller to join a 24/7 crew that monitors ground equipment and services within an automated planning system. Shift coverage is 5 am–5 pm and 5 pm–5 am, with up to 25% travel.

The role requires TS/SCI with poly and a bachelor’s degree plus 3 years of related experience. Responsibilities include coordinating daily operations, logging progress, testing after upgrades, and monitoring system health.