Real-Time Operations Controller- Aurora, CO

VetJobs; Aurora (CO); On-site; USD 75,000 - 158,000; Full time

Job summary

CACI International Inc is seeking a Real-Time Operations Controller in Aurora, CO. The role is part of a 24/7 crew monitoring ground equipment and services scheduled in an automated system; performs troubleshooting, system health monitoring, and remote diagnostics.

Must have TS/SCI with polygraph and be willing to work 12-hour shifts. Responsibilities include leading turnover, logging daily activity, supporting tests after upgrades, and coordinating with engineering teams for maintenance and

Qualifications

• Requires a Bachelor’s degree and at least 3 years of directly related experience.
• TS/SCI with Polygraph required to begin employment; higher poly may be required later.
• Willingness to work 12-hour shifts (5a–5p or 5p–5a).
• Experience with RF spectrums and satellite infrastructure operations.

Responsibilities

• Work with crew members to execute daily procedures and maintain system health.
• Lead daily turnover, update operations log, verify accuracy of entries.
• Support system testing after upgrades and during maintenance activities.
• Monitor system performance and determine courses of action for events.
• Coordinate with team members to maintain system health and report discrepancies.
• Investigate and rectify procedural discrepancies; identify process improvements.
• Coordinate with subsystem engineering experts for configuration changes and maintenance.
• Certify in multiple operator positions; training provided before testing.
• Perform remote diagnostic monitoring of systems.
• Support mission processing and lab analysis feedback to customers.

Skills

Analytical thinking

Troubleshooting

Written verbal comms

Networking experience

RF fundamentals

Satellite comms

Education

Bachelor's degree

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site".

Real-Time Operations Controller

• Minimum Clearance Required to Start: TS/SCI with Polygraph
• Percentage of Travel Required: Up to 25%
• Type of Travel: Continental US
• The proposed salary range for this position is: $75,200 - 158,100 USD

The Opportunity

The Real-Time Operations Controller position is part of a 24 X 7 X 365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system (shift schedule 5 am-5 pm, 5 pm-5 am) Tasks include monitoring the status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution.

Responsibilities

• Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for trouble shooting
• Lead daily turnover, updates operations log on daily activity progress, and review all operator log entries for accuracy.
• Support system testing aft er upgrades and during maintenance activities
• Monitor system performance to be able to respond to event notifications and determine courses of action
• Coordinating with other crew members to maintain system state of health
• Report discrepancies concisely as they occur
• Investigate and rectify procedural discrepancies
• Identify areas of process improvement
• Coordinate with subsystem engineering subject matt er experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
• Certify in multiple operator positions; knowledge-based and on-the-job training provided prior to certification testing
• Perform remote diagnostic monitoring of systems
• Monitor and perform actions related to mission processing
• Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback
• Support payload operations in coordination with other team members

Required

• Requires a Bachelor’s degree and at least 3 years of directly related experience, or equivalent combination of education and experience.
• A TS/SCI with minimum Polygraph is required to begin employment. As a requirement of continued employment, you will be required to obtain a higher level poly.
• Must be able/willing to work 12hour shift s (5a m to 5 pm, or 5 pm to 5 am).
• Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
• Understanding on operating complex satellite infrastructure and satellite communication systems
• Networking experience
• Self-motivated with the ability and desire to learn complex systems with little direction
• Serve as a mentor to peers
• Routine interaction with multiple customers.
• Solid written and verbal communications skills
• Ability to multi -task
• Strong analytical and troubleshooting skills

Desired

• Experience in a real-time operations environment, SIGINT analysis, SIGINT collection, real-time watch operations support
• Knowledge of both theoretical and practical aspects of satellite communications

Auto req ID

483214BR

Minimum Education Required

High School/GED

Preferred Education

Bachelors

City

Aurora

State

Colorado

Job_Category

Analyst

Job Code

Intelligence Intelligence

Affiliate Sponsor

CACI International Inc

Salary Range

$75,000-$100,000