Real-Time Logistics Operations Specialist

Carvana; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Carvana in Tempe, AZ is seeking a Logistics Network Operations Specialist to provide real-time support across our transportation and delivery network. You will serve as a primary contact for Site Leaders and Vehicle Transporters, address on-road incidents, and collaborate with internal teams to protect route performance and on-time delivery.

This role requires a high school diploma or GED, 2+ years in maintenance or logistics, knowledge of DOT regulations and FMCSA, and strong communication and

Qualifications

• High School Diploma or GED or equivalent experience.
• 2+ years of practical experience in Maintenance or Logistics.
• Experience in Logistics Operations with knowledge of DOT regulations and compliance, FMCSA, and HOS.

Responsibilities

• Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates, providing phone support for on-road incidents as they happen.
• Source and select vendors that deliver strong service while mitigating risk and downtime.
• Support Logistics field teams in real time to maintain route integrity and service levels.
• Monitor exceptions and conduct root cause analysis to minimize postponed deliveries.
• Use multiple internal systems to gather data and troubleshoot issues that arise in transit.
• Maximize outbound capacity to improve on-time delivery and reduce transit times.
• Partner with Logistics Field Leadership, Fleet Maintenance, Market Operations, and Network Planning to minimize network disruptions.
• Apply strong analytical and Google Sheets skills to organize and interpret operational data.
• Document incidents accurately and communicate status and resolution plans to Logistics Field Leadership.

Skills

Communication

Problem solving

Teamwork

Multitasking

Data analysis

Education

High School Diploma or GED

Tools

Google Sheets

Internal systems

Job description

Carvana in Tempe, AZ is seeking a Logistics Network Operations Specialist to provide real-time support across our transportation and delivery network. You will serve as a primary contact for Site Leaders and Vehicle Transporters, address on-road incidents, and collaborate with internal teams to protect route performance and on-time delivery.

This role requires a high school diploma or GED, 2+ years in maintenance or logistics, knowledge of DOT regulations and FMCSA, and strong communication and