Full-Time Dispatcher

Kaizen Lab Inc.; Hattiesburg (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Kaizen Lab Inc. in Hattiesburg is seeking two reliable Dispatchers to coordinate operations, communicate with drivers and field staff, and ensure timely service delivery.

The role focuses on answering calls, dispatching personnel, monitoring schedules, and maintaining logs while interacting with customers in a professional manner. Candidates should be dependable, punctual, and able to multitask in a fast-paced environment.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills.
• Prior dispatch or customer service experience preferred (not required).
• Dependable and punctual.

Responsibilities

• Answer incoming calls and respond to service requests.
• Dispatch drivers or personnel in an efficient and timely manner.
• Monitor schedules and track job progress.
• Maintain accurate logs and records.
• Communicate clearly with team members and customers.
• Handle issues or delays professionally and promptly.

Skills

Strong communication

Organizational skills

Multitasking

Basic computer skills

Prior dispatch experience

Dependable and punctual

Job description

Schedule Options (Monday-Friday):

• Shift: 8:00 PM-5:00 PM
• Shift : 3:00 PM-11 PM

Job Description:

We are seeking two reliable and detail-oriented Dispatchers to join our team. This role is responsible for coordinating operations, communicating withdrivers/field staff, and ensuring timely and efficient service delivery.

Key Responsibilities:

• Answerincoming calls and respond to service requests
• Dispatchdrivers or personnel in an efficient and timely manner
• Monitorschedules and track job progress
• Maintainaccurate logs and records
• Communicateclearly with team members and customers
• Handleissues or delays professionally and promptly

Qualifications:

• Strongcommunication and organizational skills
• Abilityto multitask in a fast-paced environment
• Basiccomputer skills
• Priordispatch or customer service experience preferred (not required)
• Dependableand punctual