Real-Time Customer Operations & Payments Associate

Betr; Ohio; On-site; USD 40,000 - 55,000; Full time

Job summary

Betr is seeking a Customer Operations Associate to support the customer experience across product, content, and payment operations. The Associate will understand customer issues, empathize with users, and provide timely solutions while collaborating with the Customer Operations and Payments teams.

This role is based at Betr's Miami, Florida HQ, with schedule flexibility to cover nights, weekends, and holidays to assist users in real time during peak sports periods.

Job description

Betr is seeking a Customer Operations Associate to support the customer experience across product, content, and payment operations. The Associate will understand customer issues, empathize with users, and provide timely solutions while collaborating with the Customer Operations and Payments teams.

This role is based at Betr's Miami, Florida HQ, with schedule flexibility to cover nights, weekends, and holidays to assist users in real time during peak sports periods.