Real-Time CART Captioning Specialist (Remote/Onsite)

Jamison Professional Services, Inc.; Atlanta (GA); Hybrid; USD 28,000 - 55,000; Full time

Job summary

Jamison Professional Services, Inc. seeks a qualified Communication Access Real-Time Translation (CART) Provider for live captioning services, including events, meetings, and training sessions.

Work may be remote or onsite at client locations, with pre-scheduled assignments in Atlanta, GA. Requires high school diploma or equivalent and CART certification options like RPR/CRC; strong English and customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• Certification such as RPR, CRC, or equivalent CART certification preferred.
• Experience providing real-time captioning in professional settings.
• Ability to maintain high accuracy in real-time transcription.
• Proficient with CART software, stenographic equipment, and virtual meeting platforms (Teams/Zoom/WebEx).
• Strong English grammar, spelling, punctuation and vocabulary.
• Excellent communication and customer service skills.

Responsibilities

• Convert spoken communication into verbatim text in real time.
• Provide captioning for individual and group settings (meetings, presentations, training, hearings, conferences).
• Use CART software and stenographic equipment to perform services.
• Coordinate access to links, agendas, terminology, and materials before events.
• Maintain professionalism, confidentiality, and impartiality while delivering services.
• Troubleshoot technical issues related to caption delivery to minimize interruptions.
• Provide post-session transcripts when requested and authorized by client.

Skills

Real-time captioning

Customer service

English grammar

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

CART software

Stenographic equipment

Microsoft Teams

Zoom

WebEx

Job description

Jamison Professional Services, Inc. seeks a qualified Communication Access Real-Time Translation (CART) Provider for live captioning services, including events, meetings, and training sessions.

Work may be remote or onsite at client locations, with pre-scheduled assignments in Atlanta, GA. Requires high school diploma or equivalent and CART certification options like RPR/CRC; strong English and customer service skills are essential.