Real Estate Transactions Specialist

Real Estate One; Southfield (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Real Estate One in Michigan is seeking an Administrative Assistant to support agents by ensuring smooth transaction flow through company systems and standardized processes. This role emphasizes exception management, file quality, and agent support, leveraging AI-driven compliance tools, MLS and transaction platforms, and basic marketing help with Canva templates.

You will work with the Branch Manager and Transaction Systems Manager to drive system adoption, process consistency, and continuous

Qualifications

• High school diploma and two to four years of administrative support experience, real estate experience preferred.
• Strong customer service orientation with high attention to detail and accuracy.
• Proficient in Microsoft Office and Outlook, with the ability to learn MLS, transaction management, digital signatures, Profit Power, and other tools.
• Familiarity with Canva is preferred; ability to learn templates, brand standards, and marketing tools is required.
• Ability to learn and adapt quickly to new systems and tech-driven workflows.
• Strong organizational and time-management skills to manage multiple transactions.
• Strong problem-solving skills to identify issues and take appropriate action.
• Strong written and verbal communication skills for professional interactions.
• Strong numerical accuracy for reviewing commissions, fees, and finances.
• Professionalism, discretion, and sound judgment when handling confidential information.

Responsibilities

• Provide professional support to agents, lenders, and title companies for an efficient transaction experience.
• Monitor transaction progress, system alerts, and compliance workflows.
• Identify and resolve system-flagged issues, missing documents, and discrepancies.
• Review transaction files for accuracy and quality to support brokerage compliance.
• Assist agents in navigating transaction systems and workflows.
• Provide basic marketing support using Canva templates and materials.
• Connect agents with appropriate tools, templates, training, or support contacts.
• Partner with the Transaction Systems Manager for system adoption and process improvement.
• Identify trends in recurring issues and provide feedback for system enhancements.
• Utilize MLS, transaction management, and financial systems and adapt to new technologies.
• Maintain confidentiality of company and client information.
• Build knowledge of real estate broker practices and compliance standards.
• Complete special projects and other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Time management

Problem solving

Discretion/confidentiality

Education

High school diploma

Administrative experience 2-4 years

Real estate experience preferred

Tools

Microsoft Office

Outlook

MLS systems

Transaction management systems

Digital signature platforms

Profit Power

Canva

Job description

Real Estate One in Michigan is seeking an Administrative Assistant to support agents by ensuring smooth transaction flow through company systems and standardized processes. This role emphasizes exception management, file quality, and agent support, leveraging AI-driven compliance tools, MLS and transaction platforms, and basic marketing help with Canva templates.

You will work with the Branch Manager and Transaction Systems Manager to drive system adoption, process consistency, and continuous