Real Estate Operations Specialist — Global Workplace

Capital One Group; Richmond (VA); On-site; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking a Senior Associate, Real Estate Operations Specialist within Global Workplace Services. This role supports transactions, lease administration, and data quality across our property portfolio, driving process improvements and ensuring accurate payment and tax workflows.

Responsibilities include lease intake, monthly review of payments, coordinating digital archives, and cross-functional collaboration with stakeholders to optimize operational outcomes.

Qualifications

• 2+ years of corporate real estate, commercial property management, or lease administration.
• 1+ year of experience with Google Suite.
• 1+ year of experience with invoice processing, accounts payable, or financial tracking.

Responsibilities

• Manage daily intake, classification, and response routing for Real Estate Administration inquiries.
• Review, code, and process monthly lease payments, utilities, and tax invoices.
• Investigate invoice discrepancies or payment stals to resolve root causes.
• Track international rent and tax payments; coordinate wire receipts and communicate with landlords.
• Log monthly rental receipts from subtenants; monitor security deposits and CAM/tax reconciliations.

Skills

Lease admin

Accounts payable

Google Suite

Data quality

Process improvement

Tools

LeaseAccelerator

Lucernex

MRI

Yardi

Job description

Capital One is seeking a Senior Associate, Real Estate Operations Specialist within Global Workplace Services. This role supports transactions, lease administration, and data quality across our property portfolio, driving process improvements and ensuring accurate payment and tax workflows.

Responsibilities include lease intake, monthly review of payments, coordinating digital archives, and cross-functional collaboration with stakeholders to optimize operational outcomes.