Manager, Real Estate Transactions; Global Workplace Services
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple-bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization wheredevelopment matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.
In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We're constantly transforming our workplace to enable our employees to work the way they work best. But it doesn't stop there. We don't just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community-we're a well-oiled machine! That's why our team is looking to add a Real Estate Transaction Manager.
As a Real Estate Transaction Manager, you will lead end-to-end transaction execution across our corporate real estate footprint, focusing on all types of portfolio transactions including acquisitions, dispositions, extensions, rightsizing, and in-building expansions. You will work closely with outsourced brokerage partners across markets, driving deal velocity and ensuring alignment with regional business line requirements. Additionally, this role serves as a key cross-functional partner, providing operational backup for core lease administration and financial controls when needed.
The Ideal Candidate Should
- Adapt communication styles to audience needs, leading complex discussions and translating operational requirements clearly
- Engage senior leaders directly, gathering first‑hand feedback to address pain points and prioritize customer experience in decision‑making
- Manage‑up effectively, steps in early to shape project parameters, and leads personal/team efforts toward success
- Combine deep operational knowledge with technical expertise to distill data and strengthen overall team output
- Balance partner requirements, multi‑faceted operational impacts, and practical experience to make informed rollout decisions
- Champions core company values actively, promoting corporate culture and holding teams accountable
- Drive efficient, data‑informed solutions across complex departmental boundaries using structured project management
- Execute business‑critical outcomes effectively by aligning cross‑functional partners, balancing competing demands, and keeping executive stakeholders proactively informed.
- Build strong team camaraderie and collaborates seamlessly across departments to execute major launches and initiatives
- Make sound, data‑driven decisions in the course of day‑to‑day deal negotiations independently while balancing strategic trade‑offs
- Be adept at negotiating lease terms, reviewing LOIs, and managing brokerage partners
- Demonstrate strong judgment by analyzing market data, lease accounting impacts, and operational risks to deliver optimal deal outcomes
Key Responsibilities:
- Lead the execution of global portfolio transactions including acquisitions, dispositions, extensions, rightsizing, and in-building expansions.
- Direct day‑to‑day broker activity and lead weekly transaction pipeline calls to enforce deal milestones, SLA compliance, commission structures, and negotiation parameters.
- Structure, evaluate, and negotiate Letters of Intent (LOIs), lease agreements, amendments, and sublease documents in alignment with corporate standards.
- Partner with internal stakeholders to translate operational needs into actionable real estate strategies.
- Monitor portfolio critical dates in coordination with Lease Administration to initiate deal strategies 12‑24 months in advance.
- Evaluate market surveys, test fits, landlord proposals, and financial analyses
- Investigate root causes of deal bottlenecks or landlord impasses, presenting clear trade‑offs and creative options to achieve business goals.
Basic Qualifications:
- At least 4 years of experience in corporate real estate transaction management, commercial leasing, or CRE brokerage
- At least 2 years of experience managing third‑party brokerage service providers (e.g., JLL, CBRE, Cushman & Wakefield)
- At least 1 year of experience with Microsoft Office or Google Suite
Preferred Qualifications:
- 6+ years of experience in corporate real estate transaction management across global/international property portfolios
- 3+ year of experience with lease financial modeling, comparative cash flow analysis, and basic lease accounting principles
- Demonstrated track record of negotiating complex lease terms, options, and landlord concessions
- Proven ability to socialize project updates proactively, influence stakeholders, and manage cross‑functional alignment across business units
At this time, Capital One will not spo