Real Estate Front Desk & Office Coordinator

Palmetto Bluff Company; Bluffton (SC); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

The Palmetto Bluff Company is seeking an Office Coordinator to be the face of the real estate office, handling front desk operations and supporting the day-to-day administrative, operational, and organizational functions for the sales and marketing teams.

The ideal candidate is highly organized, service-oriented, proactive, and thrives in a fast-paced environment, managing vendor communications, inventory, and CRM activities to ensure an exceptional guest experience and efficient office

Qualifications

• Two to three years of experience in a similar position; real estate office experience is a plus.
• Excellent written and phone communication with strong customer service.
• Ability to organize, prioritize, meet deadlines and multi-task in a fast-paced environment.
• Strong technical skills to leverage databases and workflow software.
• Proficient in MS Outlook/Word/PowerPoint/Excel and Google apps; CRM experience a plus.

Responsabilités

• Front desk and guest experience: greet guests, manage visitor flow, and maintain a professional office.
• Coordinate conference room scheduling, meetings, and event setup.
• Manage office supplies, inventory, vendor relationships, and facility needs.
• Onboard logistics for new team members and support weekly sales meetings.
• Input leads in the CRM, schedule appointments, track activities, and coordinate showings.
• Assemble and ship information packages to prospects and guests; support discovery visits.
• Serve as notary public or obtain notary certification within approved timeframe.

Connaissances

Written communication

Phone skills

Organizational skills

Time management

Customer service

Multitasking

Outils

Microsoft Outlook

Microsoft Word

PowerPoint

Excel

Google applications

Salesforce CRM

Propertybase

HubSpot

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Summary:

The Office Coordinator serves as the face of Palmetto Bluff Real Estate Company and is the primary point of contact for visitors, prospects, members, and business partners. This role is responsible for creating a welcoming and professional office environment while supporting the day-to-day administrative, operational, and organizational functions of the real estate office.

The ideal candidate is highly organized, service-oriented, proactive, and thrives in a fast-paced environment. This individual will oversee front office operations, meeting coordination, vendor communication, inventory and supplies, and administrative support for the sales and marketing teams, while ensuring an exceptional experience for all guests and team members.

We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

Essential Job Functions:

Front Desk & Guest Experience

• Serve as the first point of contact for all guests, members, prospects, and vendors.
• Maintain a welcoming, polished, and professional office environment.
• Manage front desk operations, visitor flow, and incoming communications.
• Coordinate conference room scheduling and meeting setup.
• Ensure lobby, gallery, and refreshment areas are maintained and presentation-ready at all times.

Office Administration & Coordination

• Manage office supplies, refreshments, sales collateral inventory, and operational ordering.
• Coordinate service requests and vendor relationships related to office equipment, phones, IT, HVAC, and facility needs.
• Assist with onboarding logistics for new team members within the sales, marketing, and operations teams.
• Coordinate setup and materials for weekly sales meetings and team functions.
• Maintain organization of office systems, files, and administrative workflows.
• Process, manage, and reconcile operational invoices and administrative expenses.
• Ensure membership and member services teams are supplied with current sales materials and information.
• Support the sales and marketing teams with events, guest visits, mailings, and special projects.
• Utilize CRM database applications to input new leads, schedule appointments, track activities, and coordinate property showings and tours.
• Serve as the first point of contact for inbound walk-ins generated through real estate campaigns by qualifying interest, managing initial communications, tracking attribution, and routing leads appropriately.
• Assemble and ship information packages and materials to prospects and guests.
• Support discovery visits and guest experiences as needed.
• Maintain sales collateral and presentation inventory.
• Serve as a notary public, or obtain notary certification within an approved timeframe.

Vehicle & Asset Coordination

• Coordinate scheduling, fueling, maintenance, cleanliness, and readiness of sales vehicles and carts.

Qualifications:

• Two to three years of experience in a similar position. Real estate office experience is a plus.
• Excellent written communication skills as well as professional phone skills with excellent customer service.
• Ability to organize, prioritize, meet deadlines and multi-task in fast-paced environment.
• Strong technical skills and mindset to leverage database and workflow-oriented software.
• Proficient in Microsoft Outlook, Word, PowerPoint and Excel and Google applications.
• Experience with Salesforce CRM, Propertybase or Hubspot a plus.
• Able to work independently and in a team environment.
• Ethical, conscientious and dependable work ethic.
• Time management, multitask, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image.

Physical Requirements:

• Constant and close visual work at computer.
• Constant sitting and working at desk.
• Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
• Must be able to lift objects weighing between 0 and 30 lbs.
• Ability to stand, stoop, bend and lift.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail.
• Vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

The Palmetto Bluff Company is an Equal Opportunity Employer