Real Estate Collections Pro - Restore Delinquent Loans

OnPoint Community Credit Union; Portland (OR); On-site; USD 55,000 - 85,000; Full time

Job summary

OnPoint Community Credit Union is seeking a Real Estate Collections Specialist to manage delinquent real estate loan accounts, conduct file analyses, and negotiate repayment options with borrowers. You will work with appraisers, legal counsel, and property managers to pursue appropriate actions, maintain meticulous records, and stay current on market trends and foreclosure laws.

This role requires accuracy, empathy, and strict adherence to FDCPA and regulatory requirements within a financial

Qualifications

• Minimum 3 years in real estate collections or related field.
• Experience in Real Estate Loss Mitigation with FHA/VA/FNMA/Freddie Mac preferred.
• Familiarity with real estate terminology and standard collection procedures.

Responsibilities

• Manage a caseload of delinquent real estate loan accounts.
• Research and analyze loan files to understand the root cause of delinquencies.
• Communicate professionally and empathetically with borrowers to discuss payment options and negotiate repayment plans.
• Offer resources and support to help borrowers get back on track financially.
• Analyze loans for potential loan modifications and deferrals including re-amortizing loans.
• Collaborate with appraisers and legal counsel to assess collateral value and pursue appropriate actions.
• Maintain accurate and detailed records of all collection efforts for each account.
• Identify early signs of potential delinquency and proactively reach out to borrowers.
• Manage the pre-foreclosure process, including sending default notices and foreclosure timelines.
• Assist with the eviction process with legal counsel and property management.
• Manage the process of repossessing and selling foreclosed properties to minimize losses.
• Stay up-to-date on real estate market trends and foreclosure laws.
• Ensure adherence to FDCPA and related regulations.
• Maintain detailed records of all borrower communications for compliance.
• Maintain a professional demeanor with borrowers facing hardship.
• Update reporting monthly for FHA, VA, FNMA, Freddie Mac and PMI companies.
• Review construction liens, delinquent HOA dues and tax notices.
• Review documents to determine Successors IN Interest and Personal Representatives; follow up to discuss options.

Skills

Analytical thinking

Communication skills

Negotiation

Independent work

Attention to detail

Real estate collections knowledge

Loss mitigation experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Collections software

Job description

OnPoint Community Credit Union is seeking a Real Estate Collections Specialist to manage delinquent real estate loan accounts, conduct file analyses, and negotiate repayment options with borrowers. You will work with appraisers, legal counsel, and property managers to pursue appropriate actions, maintain meticulous records, and stay current on market trends and foreclosure laws.

This role requires accuracy, empathy, and strict adherence to FDCPA and regulatory requirements within a financial