Real Estate Collateral Servicing Lead

SECU; Wake Forest (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SECU is seeking a Real Estate Collateral Servicing Manager to safeguard security interests through comprehensive management of real estate collateral documentation. You will lead a skilled team, ensure compliance, and drive process improvements across departments while collaborating with attorneys, title companies, and branches.

The role requires senior expertise in mortgage collateral processes, strong analytical skills, and the ability to manage change within a hybrid office environment.

Qualifications

• Bachelor’s degree in Business, Finance, Real Estate, Accounting or related field.
• 5 years in Mortgage/Loan Servicing, Collateral Management, or PM.
• Expert knowledge of loan servicing procedures.
• Strong analytical skills for root-cause analysis and corrective actions.
• Ability to lead change management and training activities.

Responsibilities

• Oversee mortgage collateral processes, including deeds of trust, subordinations, and collateral jacket creation/maintenance.
• Lead and train staff; manage performance, promotions, and attendance.
• Evaluate efficiencies; pursue process improvements and automation.
• Collaborate with members, branches, and third parties on complex collateral questions.
• Monitor vendor performance and SLAs to ensure standards.

Skills

Leadership

Process Improvement

Analytical Skills

Communication

Project Management

Change Management

Education

Bachelor's degree in Business/Finance/Real Estate/Accounting

Alternative experience in lieu of degree

Tools

GIS software

Black Knight/ICE

Lien recording systems

Job description

SECU is seeking a Real Estate Collateral Servicing Manager to safeguard security interests through comprehensive management of real estate collateral documentation. You will lead a skilled team, ensure compliance, and drive process improvements across departments while collaborating with attorneys, title companies, and branches.

The role requires senior expertise in mortgage collateral processes, strong analytical skills, and the ability to manage change within a hybrid office environment.