Ready-Mix Dispatcher: Growth & Great Benefits

Knife River - South; College Station (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

8 Paid Holidays

Life and AD&D Insurance

Short-term Disability

Employee Assistance Program

Job summary

Knife River is seeking a Ready-Mix Dispatcher to coordinate daily dispatching operations and serve as the primary contact for customers at our Ready-Mix plants. The role emphasizes delivering excellent customer service, coordinating delivery schedules, and maintaining safety and quality standards in a fast-paced setting.

The schedule typically runs Monday–Friday 6:00 AM–5:00 PM, with Saturdays as needed. Strong data entry, computer skills, and bilingual English/Spanish abilities are preferred to

Qualifications

• High school diploma or GED required.
• Three to five years of experience in customer service, dispatch, production, equipment operations, maintenance, quality control, or a related field preferred.
• Bilingual proficiency in English and Spanish is preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with computer systems and the ability to work effectively in a fast-paced environment.
• Experience using Command software is preferred.
• Accurate data entry skills.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Answer customer calls to place, modify, or cancel orders, ensuring all required information is documented.
• Provide pricing information and process orders for ready-mix concrete.
• Enter and maintain order records with special instructions and notify relevant teams of any changes.
• Coordinate with plant and yard personnel to establish delivery schedules based on truck capacity and location.
• Maintain regular communication with Sales, Plant Managers, and drivers to ensure timely deliveries.
• Ensure OSHA, environmental, safety, and company policy compliance in daily operations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Stress management

Bilingual English/Spanish

Data entry accuracy

Microsoft Word

Microsoft Excel

Education

HS diploma or GED

Tools

Command software

Computer systems

Job description

Knife River is seeking a Ready-Mix Dispatcher to coordinate daily dispatching operations and serve as the primary contact for customers at our Ready-Mix plants. The role emphasizes delivering excellent customer service, coordinating delivery schedules, and maintaining safety and quality standards in a fast-paced setting.

The schedule typically runs Monday–Friday 6:00 AM–5:00 PM, with Saturdays as needed. Strong data entry, computer skills, and bilingual English/Spanish abilities are preferred to