Ready-Mix Dispatch Coordinator

Knife River; College Station (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Savings and Flexible Spending

401(k) with Company Match

Profit Sharing

Paid Time Off

8 Paid Holidays

Company Paid Life and AD&D Insurance

Short-term Disability

Employee Assistance Program

Years of Service Recognition

Voluntary Life Insurance for Employees

Critical Illness Plan

Hospital Indemnity

Job summary

Knife River is seeking a Ready-Mix Dispatcher to join our team. The Dispatcher will coordinate daily dispatching operations and serve as the primary contact for customers at our Ready-Mix plants, delivering exceptional service and maintaining quality standards.

Typical schedule is Monday - Friday 6:00 AM - 5:00 PM, Saturday as needed. The role requires strong communication, coordinating with plant/yard personnel, and ensuring safety and efficiency in a fast-paced environment.

Qualifications

• HS diploma or GED required.
• Three to five years of experience in customer service, dispatch, production, equipment operations, maintenance, quality control, or a related field preferred.
• Bilingual proficiency in English and Spanish is preferred.

Responsibilities

• Answer customer calls to place, modify, or cancel orders and document all information.
• Provide pricing information and process orders for ready-mix concrete.
• Coordinate with plant and yard personnel to establish delivery schedules based on truck capacity and location.
• Maintain order records and communicate effectively with Sales, Plant Managers, and drivers.

Skills

Customer service

Dispatch

Communication

Bilingual English/Spanish

Problem-solving

Education

High School diploma or GED

Tools

Command software

Microsoft Word

Microsoft Excel

Job description

Knife River is seeking a Ready-Mix Dispatcher to join our team. The Dispatcher will coordinate daily dispatching operations and serve as the primary contact for customers at our Ready-Mix plants, delivering exceptional service and maintaining quality standards.

Typical schedule is Monday - Friday 6:00 AM - 5:00 PM, Saturday as needed. The role requires strong communication, coordinating with plant/yard personnel, and ensuring safety and efficiency in a fast-paced environment.