Ready-Mix Dispatch & Scheduling Specialist

711 Materials, Inc.; Stockton (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401k

Pension Program

Life Insurance

AD&D

Job summary

711 Materials, Inc. is seeking a Dispatcher to manage and optimize the forward order calendar for three geographic areas, ensuring on-time pours and efficient fleet use.

The role requires 2+ years in order scheduling or related fields, with proficiency in CRM systems and DOT hours-of-service awareness. Competitive benefits are provided, with growth opportunities in a hands-on operations environment.

Qualifications

• High school diploma or equivalent required; associate degree or industry certification a plus.
• 2+ years of experience in order scheduling, customer service, or the ready-mix/construction materials industry preferred.
• Understanding of ready-mix concrete mix designs, order lead times, and plant production capacity.

Responsibilities

• Build and maintain the forward order calendar across three geographical areas, balancing booked volume against daily production and fleet capacity in each area.
• Confirm order details with customers in advance, including lead times, minimum order requirements, and cancellation/change policies.
• Proactively flag scheduling conflicts, capacity overloads, or resource shortfalls for future dates and work with sales and operations to resolve them before the pour day.
• Coordinate with plant management to plan crew, batch, and truck allocation for booked orders across all assigned areas.
• Set and communicate daily driver start times based on the first scheduled load, drive time to job sites, and area-specific order volume.
• Adjust driver start times as orders shift, are added, or are cancelled, keeping schedules current across all three areas.
• Follow up with customers ahead of scheduled pours to reconfirm timing, quantities, or mix changes.
• Manage a waitlist or standby list for fully booked dates and rebook orders affected by weather or plant downtime.
• Maintain accurate records of all booked, pending, and confirmed orders in the scheduling system.
• Communicate upcoming order volume and driver start times to plant and dispatch teams to support day-of planning.
• Receive and enter customer orders for upcoming pours, capturing job site, mix design, quantity, pour date/time, and any special requirements.
• Support forecasting and reporting on booked volume, lead times, and capacity utilization by area.

Skills

Order scheduling

CRM software

Calendar management

Organizational skills

Customer communication

Multi-area scheduling

DOT hours compliance

Education

High school diploma or equivalent

Associate degree or industry certification

Tools

Command Alkon

Trimble

Job description

711 Materials, Inc. is seeking a Dispatcher to manage and optimize the forward order calendar for three geographic areas, ensuring on-time pours and efficient fleet use.

The role requires 2+ years in order scheduling or related fields, with proficiency in CRM systems and DOT hours-of-service awareness. Competitive benefits are provided, with growth opportunities in a hands-on operations environment.