Dispatcher - Customer Service (Materials)

Preferred Materials; Orlando (FL); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Monthly production bonus

Profit sharing

401(k) with company match

Medical, dental and vision insurance

Employee Assistance Program (EAP)

Tuition reimbursement

Paid holidays and paid time off

Descrizione del lavoro

Preferred Materials - Concrete Division, a CRH Company, is a leading supplier of ready mix concrete and related building materials in Florida. With headquarters in Tampa and operations in five markets, we deliver quality products and strong service to contractors, builders, and municipalities.

We seek a Customer Service Representative who values safety, accuracy, and professional service. You will schedule deliveries, input orders, assist drivers, and respond to customer inquiries.

Competenze

• 2 years of experience in a high-volume call center or related construction experience preferred.
• Strong knowledge of DOT transportation regulations and applicable state laws.
• Ability to communicate, understand, and follow both written and verbal instructions.

Mansioni

• Coordinates schedules and maintains contact with drivers for delivery trucks.
• Answers calls and input orders from customers using company systems.
• Schedules orders accurately and manages customer expectations.
• Ensures safety policies and OSHA requirements are followed.

Conoscenze

Call center experience

DOT regulations knowledge

Teamwork

Strong communication

Descrizione del lavoro

Preferred Materials - Concrete Division, a CRH Company, is a leading supplier of ready mix concrete and related building materials in Florida. With headquarters in Tampa and operations in five markets, we deliver quality products and strong service to contractors, builders, and municipalities.

We seek a Customer Service Representative who values safety, accuracy, and professional service. You will schedule deliveries, input orders, assist drivers, and respond to customer inquiries.