Readiness & Response Operator Shift Supervisor (Houston)

HireArt, Inc.; Houston (TX); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Git experience

Jira/Confluence

401k package

Disability & Life insurance

Flexible Spending Account

Job summary

HireArt is assisting a Houston-based autonomous mobility company with a Readiness & Response Operator Shift Supervisor role. You will supervise daily vehicle readiness and response activities, provide logistical support, and ensure safety and quality standards are met on site.

The position requires leadership experience, strong organizational skills, and willingness to travel for training. You will work across shifts and support continuous process improvements in a fast-paced environment.

Qualifications

• 1+ years of people leadership experience.
• Proven ability to quickly learn technical subjects.
• Advanced proficiency in MS Office/Google Suite, especially Excel.
• Ability to pass a background check, Motor Vehicle Record check, and drug screen.
• Must have a valid in-state U.S. driver’s license for the past 3+ consecutive years with no gaps and a clean driving record.
• Willingness to travel locally as required.

Responsibilities

• Oversee daily shift operations, ensuring tasks meet quality, productivity, and safety standards.
• Provide logistical support for movement and storage of vehicles and equipment.
• Verify service vehicles meet readiness standards before dispatch.
• Support vehicle readiness documentation, spare parts availability, and inventory management.
• Maintain a clean, organized, and safe workshop environment per OSHA guidelines.
• Supervise, coach, and onboard new hires, communicating expectations and giving feedback.
• Act as the primary point of contact for shift concerns and escalate when needed.
• Foster cross-functional collaboration and open communication among team members.
• Conduct risk assessments and implement proactive solutions.
• Support data analysis, documentation, and reporting to improve performance.

Skills

People leadership

MS Excel

Technical subject learning

Tools

Git

Jira

Confluence

Job description

Readiness & Response Operator Shift Supervisor (Houston)

An Autonomous Mobility Company

Full time

Location

Houston, TX, United States

Work environment

In-person

Expected pay amount

36.00 USD Per Hour

Schedule

Contract

HireArt is helping an on-demand, autonomous ride-hailing company hire Readiness & Response Operator Shift Supervisors to oversee daily operations and ensure tasks are completed efficiently, safely, and in accordance with company standards.

In this role, you'll supervise daily vehicle readiness and response activities, coordinate operational support, and ensure your team consistently meets productivity, quality, and safety standards. You'll also provide hands-on assistance with vehicle operations, equipment, and inventory while supporting continuous process improvements.

The ideal candidate brings strong leadership and organizational skills, excellent attention to detail, and the ability to effectively supervise a team in a fast-paced operational environment. Available Shifts (After Training)

• 1st Shift: 7:30 AM-4:00 PM
• 2nd Shift: 3:30 PM-12:00 AM
• 3rd Shift: 11:30 PM-8:00 AM

Available Schedules: Saturday-Wednesday, Tuesday-Saturday, or Thursday-Monday (all shifts).

Travel Requirement: This role requires travel for training beginning on your first day of employment. The training location is still being determined, and candidates must be willing and able to travel for up to 5 weeks.

As a Readiness & Response Operator Shift Supervisor, you'll:

• Oversee daily shift operations, ensuring tasks are completed efficiently and in accordance with company quality, productivity, and safety standards.
• Provide logistical support for the movement and storage of vehicles and equipment, including manually driving company vehicles as needed..
• Verify that service vehicles meet required operational readiness standards before being dispatched for service.
• Support vehicle readiness documentation, spare parts availability, and inventory management.
• Maintain a clean, organized, and safe workshop environment in compliance with company and OSHA guidelines.
• Provide operational support at remote work sites as needed.
• Supervise, coach, and support team members, including onboarding new hires, communicating expectations, monitoring performance, and providing constructive feedback.
• Serve as the primary point of contact for shift-related concerns, resolving issues and escalating significant developments to upper management.
• Foster open communication and collaboration among team members, supervisors, and cross-functional partners.
• Conduct risk assessments, identify potential operational challenges, and implement proactive solutions.
• Serve as the first level of quality control, ensuring work meets established standards.
• Support data analysis, documentation, and reporting to improve operational visibility and performance.
• Identify and advocate for continuous process and operational improvements.

Requirements

• 1+ years of people leadership experience
• Proven ability to quickly learn technical subjects
• Advanced proficiency in MS Office/Google Suite, especially Excel or Sheets
• Ability to pass a background check, Motor Vehicle Record check, and drug screen
• Must meet all requirements, including possessing and maintaining a valid in-state U.S. driver’s license for the past 3+ consecutive years with no gaps
• Must have a clean driving record with no disqualifying driving history within the past 10 years, including:
  • DUI or DWI
  • Driving-related license suspension
  • Serious at-fault accident resulting in injury or death
  • Two or more moving violations
• Ability to comply with the company's Substance Abuse Policy
• Strong attention to detail, organizational skills, and commitment to quality and safety
• Team player that collaborates well cross-functionally
• Excellent written and verbal skills
• Excellent written and verbal communication skills, with a demonstrated ability to lead and collaborate across teams
• Honest, responsible, and dependable approach to work
• Ability to travel locally
• This role will require safety boots that conform to ASTM F2412/F2413 requirements

Bonus Qualifications

• Prior experience with Git
• Proficiency in Jira/Confluence
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Houston, TX area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.