RCS Senior Associate

Indiana University Health; Indianapolis (IN); Híbrido; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Indiana University Health, Inc. is seeking a Revenue Cycle Associate to support customer facing services within Revenue Cycle System Services. The role involves scheduling, registration, insurance verification, and financial counseling, with a path to hybrid/remote work after an initial onsite training period.

The position emphasizes meeting productivity standards, teamwork, and excellent communication as part of a busy hospital revenue cycle environment in Indianapolis.

Formación

• For ISC, a current Indiana State Navigator's license is required.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem-solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Responsabilidades

• Inbound and Outbound calls.
• Load Insurance.
• Take a patient payment.
• Setup a payment arrangement.

Conocimientos

Interpersonal skills

Problem solving

Communication skills

Teamwork

Herramientas

Insurance verification software

Financial counseling tools

Descripción del empleo

Overview

Mon-Fri between the hours of 8a-7p, 40hrs a week.

Opportunity for hybrid/remote schedule after a 30-day onsite training period at the Revenue Cycle Shadeland office in Indianapolis. Must meet and maintain productivity standards. Wi-Fi must adhere to company's virtual/Wi-Fi policy.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Key Responsibilities:

• Inbound and Outbound calls.
• Load Insurance.
• Take a patient payment.
• Setup a payment arrangement.

• For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem-solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.