RCM Transformation Delivery Lead

Baylor Genetics; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Baylor Genetics seeks a Manager, Revenue Cycle Management (RCM) PMO & Transformation to lead day-to-day delivery of assigned RCM projects. The Manager builds the work plan, runs project meetings, follows up on commitments, identifies delays, coordinates testing and training, and stays involved through launch and stabilization.

This role reports to the Director, RCM PMO & Transformation. The Manager does not simply report project status; they ensure workflow understanding, reveal ownership gaps,

Qualifications

• Bachelor’s degree in healthcare administration, business, finance, information systems, a clinical discipline, or related field.
• 5+ years of healthcare project management, implementation, consulting, or operational-improvement experience.
• Experience leading cross-functional projects through planning, testing, launch, stabilization, and closeout.
• Working knowledge of healthcare RCM, including patient access, authorization, billing, claims, reimbursement, denials, and payer requirements.
• Strong organization, facilitation, documentation, communication, analytical, and problem-solving skills.
• Ability to challenge unclear ownership or unrealistic dates professionally and directly.

Responsibilities

• Define the work before execution starts with sponsor and owner alignment.
• Break the project into tasks with clear ownership and due dates.
• Identify dependencies across systems, vendors, and data.
• Document exclusions to prevent scope creep.
• Lead sessions with written agenda, decisions, follow-ups, and due dates.
• Notify owners before deadlines when risks arise and maintain updated logs.
• Escalate issues with recommended options and adjust the plan as needed.
• Translate workflow discussions into clear operating steps and future workflow.
• Coordinate testing, launch, and stabilization with test scenarios and go-live readiness.
• Measure success with analytics, post-launch review, and handoff to operations.

Skills

Project management

Cross-functional

Stakeholder comms

Facilitation

Documentation

Analytical thinking

Problem solving

Education

Bachelor’s degree

Tools

Jira

Microsoft Project

Quadax

Salesforce

Payer portals

Job description

Baylor Genetics seeks a Manager, Revenue Cycle Management (RCM) PMO & Transformation to lead day-to-day delivery of assigned RCM projects. The Manager builds the work plan, runs project meetings, follows up on commitments, identifies delays, coordinates testing and training, and stays involved through launch and stabilization.

This role reports to the Director, RCM PMO & Transformation. The Manager does not simply report project status; they ensure workflow understanding, reveal ownership gaps,