Director, RCM Transformation & Portfolio Delivery

Baylor Genetics; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Baylor Genetics seeks a Director of Revenue Cycle Management PMO & Transformation to lead the RCM project portfolio, set priorities, and drive cross-functional transformation delivering measurable financial and operational results.

The role partners across RCM Operations, Clinical Operations, Coding, Strategy and Analytics, Market Access, Finance, IT, Product, Compliance, and vendors, focusing on transformation and execution rather than daily RCM operations.

Qualifications

• Bachelor’s degree or higher in healthcare administration, business, finance, information systems, a clinical discipline, or related field.
• 7+ years of progressive experience in healthcare RCM, healthcare operations, consulting, transformation, or program management.
• 5+ years leading complex programs, multiple concurrent projects, or cross-functional teams, including people leadership.
• Strong working knowledge of the full healthcare revenue cycle and payer reimbursement.
• Demonstrated ability to prioritize work, resolve ownership conflicts, communicate with executives, and deliver measurable results.
• Experience leading projects that involve operational teams, technology, vendors, data, testing, training, compliance, and change adoption.

Responsibilities

• Set RCM priorities and maintain the project list with clear sponsor, owner, outcomes, and timeline.
• Provide concise executive reporting on progress, risks, and decisions required.
• Escalate issues with clear recommendations and recovery plans.
• Lead major RCM changes including process, technology, analytics, and automation initiatives.
• Define future-state workflows, roles, requirements, controls, and handoffs.
• Ensure projects include requirements, testing, training, go-live support, and transition to operational owner.

Education

Bachelor’s degree in healthcare administration, business, finance, information systems, a clinical discipline, or a related field

Tools

Quadax

Salesforce

Jira

Microsoft Project

BI tools

Automation/AI-enabled workflows

Job description

Baylor Genetics seeks a Director of Revenue Cycle Management PMO & Transformation to lead the RCM project portfolio, set priorities, and drive cross-functional transformation delivering measurable financial and operational results.

The role partners across RCM Operations, Clinical Operations, Coding, Strategy and Analytics, Market Access, Finance, IT, Product, Compliance, and vendors, focusing on transformation and execution rather than daily RCM operations.