RCM Team Lead: Offshore Billing & AR Coach

Assembly Health; Oregon; Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Paid holidays

Job summary

Assembly Health is seeking a results-driven RCM and Billing Specialist to support account managers, oversee offshore teams, and improve claim follow-up processes.

You will handle complex denial follow-up, research payer policies, and coordinate with insurance payers, patients, and leadership to improve AR health status. The role demands accuracy, teamwork, and the ability to manage deadlines in a fast-paced environment.

Qualifications

• Experience in medical billing, accounts receivable, or similar position preferred.
• Offshore management and collaboration experience required.
• Understanding of referrals and pre-authorizations, eligibility and benefits verification, and insurance billing.
• Manage critical deadlines and keen attention to detail.
• Task oriented with ability to thrive in a fast-paced, goal-oriented atmosphere.

Responsibilities

• Support RCM Account Managers with client inquiries and identify areas of improvement.
• Oversee and coach offshore team members.
• Complete complex denials follow-up and appeals and support AR management and payment posting functions.
• Identify, investigate, and resolve unpaid claims.
• Research and resolve payment and adjustment discrepancies.
• Submit claims' reconsiderations and appeals.
• Research payer policies.
• Resolve patient queries and verify insurance coverage.
• Present reports to Account Managers informing them of offshore KPIs and A/R health status.
• Other tasks as needed.

Skills

Medical billing

Offshore management

Accounts Receivable

Analytical mindset

Microsoft Office

Tools

Outlook

Excel

Teams

Job description

Assembly Health is seeking a results-driven RCM and Billing Specialist to support account managers, oversee offshore teams, and improve claim follow-up processes.

You will handle complex denial follow-up, research payer policies, and coordinate with insurance payers, patients, and leadership to improve AR health status. The role demands accuracy, teamwork, and the ability to manage deadlines in a fast-paced environment.