RCM Sr Manager Client Executive

Francisco Partners; Raleigh (NC); On-site; USD 84,520 - 117,483; Full time

Job summary

GoTo Meeting is seeking an experienced leader to manage executive-level client relationships and enhance A/R performance in Raleigh, North Carolina. The ideal candidate should possess 12-15 years of experience in Revenue Cycle Management, demonstrate strong leadership, analytical skills, and excellent communication abilities. Responsibilities include guiding RCM managers, resolving escalations, and driving a performance-focused culture. A Bachelor's degree and PowerPoint proficiency are preferred, and a medical billing certification is an advantage.

Qualifications

• 12–15 years of progressive experience in Revenue Cycle Management, primarily A/R.
• Proven leadership of managers and multi-client portfolios.
• Excellent communication and presentation skills (PowerPoint proficiency required).
• Completion of medical billing training is an advantage.

Responsibilities

• Manage executive-level client relationships.
• Drive A/R health and KPI performance across assigned clients.
• Lead and develop RCM managers and their teams.
• Collaborate cross-functionally to solve operational challenges.
• Support sales discovery calls and represent RCM expertise.

Skills

Revenue Cycle Management

A/R Management

Analytical skills

Leadership

Communication skills

Education

Bachelor’s degree

High school diploma

Tools

PowerPoint

Job description

Job Description

Manage executive-level client relationships and proactively address needs. Drive A/R health and KPI performance across assigned clients (net collections, DSO, A/R aging, denial trends). Partner with AVP to resolve escalations and implement corrective actions. Lead, guide, and develop RCM managers and their teams. Monitor performance trends and deliver insights through advanced data analysis. Collaborate cross‑functionally to solve operational challenges and improve workflows. Support sales discovery calls and represent RCM expertise in external/client meetings. Coach teams, drive accountability, and foster a performance‑focused culture.

Key Responsibilities

• Manage executive‑level client relationships.
• Drive A/R health and KPI performance across assigned clients.
• Partner with AVP to resolve escalations and implement corrective actions.
• Lead and develop RCM managers and their teams.
• Monitor performance trends and deliver insights.
• Collaborate cross‑functionally to solve operational challenges.
• Support sales discovery calls and represent RCM expertise in external/client meetings.
• Coach teams, drive accountability, and foster a performance‑focused culture.

Required Qualifications

• 12–15 years of progressive experience in Revenue Cycle Management, primarily A/R.
• Proven leadership of managers and multi‑client portfolios.
• Strong analytical and problem‑solving skills.
• Excellent communication and presentation skills (PowerPoint proficiency required).
• Bachelor’s degree preferred; minimum high school diploma required.
• Completion of medical billing training is an advantage.

Preferred Skills & Certifications

• CRCR or MGMA certification on RCMS.
• Six Sigma (Green Belt/Black Belt).
• Strong understanding of billing, collections, denial management, and client analytics.

Key Competencies

• Executive presence and client relationship management.
• Strategic decision‑making and ownership of outcomes.
• Analytical thinking with KPI‑driven approach.
• Team leadership, coaching, and performance management.
• Cross‑functional collaboration and operational excellence.

Compensation Range

$84,520 - $117,483

Equal Employment Opportunity Statement

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.