RCM Performance Coach — Drive Revenue Cycle Excellence

ROM Technologies, Inc.; Clearwater (FL); On-site; USD 70,000 - 80,000; Full time

Job summary

ROMTech in Clearwater, FL is seeking a RCM Performance Coach to elevate execution quality across administrative and revenue cycle functions. You will translate insights into coaching, reinforce standardized workflows, and ensure daily operations align with ROMTech’s performance expectations.

You will work hands-on with frontline staff and leadership, driving improvements in eligibility verification, billing accuracy, denials management, and collections, while expanding coaching to related

Qualifications

• 5+ years of experience in Revenue Cycle Management, Patient Access leadership, or healthcare administrative operations.
• Demonstrated experience coaching or developing staff in billing, collections, or compliance-heavy environments.
• Working knowledge of Medicare, Medicaid, and commercial payer requirements.

Responsibilities

• Deliver coaching sessions to Revenue Cycle and Patient Access staff to address execution gaps in defects, delays, and compliance.
• Partner with supervisors and managers to reinforce coaching frameworks and inspection routines.
• Develop frontline leadership coaching capability to ensure sustained performance improvement across management layers.
• Execute targeted coaching interventions across eligibility verification, billing accuracy, denials, collections, and compliance workflows.
• Expand coaching support into Patient Access, Order Entry, Scheduling, and Delivery as business priorities evolve.
• Create and apply structured coaching playbooks, checklists, and inspection standards for high-risk workflows.
• Validate findings through workflow audits and direct observation of frontline execution.
• Track behavioral changes and measure effectiveness via performance metrics.

Skills

Coaching

Revenue Cycle

Compliance

Interpersonal skills

Data-driven

Education

Bachelor’s degree in Healthcare Administration, Business, or related field

Tools

Performance dashboards

Analytics tools

Job description

ROMTech in Clearwater, FL is seeking a RCM Performance Coach to elevate execution quality across administrative and revenue cycle functions. You will translate insights into coaching, reinforce standardized workflows, and ensure daily operations align with ROMTech’s performance expectations.

You will work hands-on with frontline staff and leadership, driving improvements in eligibility verification, billing accuracy, denials management, and collections, while expanding coaching to related