RCM Client Success Lead

Spectrum Billing Solutions; United States; Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits (Medical, Dental,

401K with Employer Match

Flexible PTO

Competitive salary and bonus

Job summary

Spectrum Billing Solutions is seeking an RCM Client Success Lead to guide client relationships and implementations. The role supports remote or hybrid work, enabling collaboration with our RCM specialists to optimize client outcomes.

The ideal candidate has 1–3 years in client management within healthcare/RCM, strong communication, and the ability to deliver results in a deadline-driven setting.

Qualifications

• 1–3 years of client relationship management experience.
• 1–3 years of Healthcare/RCM experience.
• ABA or other Behavioral Healthcare experience preferred.
• Bachelor’s Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Self-starter, comfortable in a deadline-driven environment.
• Detail-oriented and delivers high-quality work.
• Demonstrated ability to deliver results.

Responsibilities

• Serve as the primary point of contact for client communications.
• Assist with new client implementations.
• Collaborate with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Partner with clients and coordinate with team members.
• Identify client needs and opportunities for improvement.
• Participate in meetings with new and existing clients.
• Attend company-wide and team-specific meetings.

Skills

Client relationship management

Healthcare/RCM experience

Communication skills

Detail-oriented

Deadline-driven

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

RCM Client Success Lead

Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for an RCM Client Success Lead to join our growing team. The ideal candidate is a purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.

This is a fully remote or office/home hybrid position.

Responsibilities include:

• Serve as a primary point of contact for client communications.
• Assist with new client implementations.
• Work cohesively with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Serve as client partner and liaison while effectively collaborating with team members.
• Identify needs of clients and opportunities for improvement.
• Participate in meetings with new and existing clients.
• Attend company-wide and team-specific meetings.

Requirements

• 1-3 years of client relationship managementexperience.
• 1-3years of Healthcare and/or RCM experience.
• Experience in ABA or other Behavioral Healthcare preferred.
• Bachelor’s Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint.
• Self-starter, comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated skills in delivering results.

At Spectrum, you receive:

• A close-knit team of talented and skilled individuals.
• Growth opportunities within the organization.
• Competitive salary and bonus.
• Healthcare benefits including Medical, Dental and Vision.
• 401K with Employer Match.
• Flexible PTO