Revenue Cycle Management Implementation Specialist

Cantata Health, LLC; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Cantata Health Solutions, LLC is hiring a Revenue Cycle Management Implementation Specialist in a fully remote capacity within the United States. The role focuses on implementing billing software for external customers, configuring systems to meet reimbursement requirements, and coordinating with the development team to ensure successful deployments.

The ideal candidate will have a strong background in RCM, healthcare billing, and EMR systems, with excellent problem solving and communication

Qualifications

• Bachelor's degree in Computer Science, Computer Programming, or related field.
• 5 years of professional experience in RCM.
• 3 years of professional experience in healthcare billing.
• Strong knowledge of Electronic Medical Records systems, preferably in a Health and Human Services setting.
• Strong IT knowledge and software management systems.
• Excellent problem solving and analytical thinking.
• Strong verbal and written communication skills.
• Ability to work independently and in a team.
• Willingness to travel up to 25%.

Responsibilities

• Work directly with clients as an RCM expert and an essential member of the project team.
• Apply RCM knowledge to guide customers in system configuration to satisfy requirements.
• Recommend appropriate system setup based on RCM best practices.
• Test and troubleshoot implemented software systems and solutions.
• Resolve identified issues requiring changes to implemented software applications.
• Develop scripts (test cases) for newly implemented software applications and solutions.
• Collaborate with development to gather and review client feedback and assist in writing user requirements.
• Define requirements for product changes with engineering resources.
• Contribute to project plans and track milestones and implementation dates.
• Identify risks and develop mitigation plans with the teams.
• Document all client communications and maintain product documentation.
• Test final system implementations and provide training and end-user support.
• Other duties as assigned.

Skills

RCM expertise

Project teamwork

Analytical skills

Problem solving

Communication skills

Attention to detail

Time management

Travel readiness

Education

Bachelor's degree in CS/IS

Job description

Cantata Health Solutions, LLC | Full time

Revenue Cycle Management Implementation Specialist

Cantata Health Solutions is transforming behavioral health and human services care through our innovative, easy-to-use solutions. Led by a team of clinical, technical, analytical, and support professionals with deep industry experience, our people are passionate about the communities our customers serve and want to help them provide the highest quality services.

Job Description

This is a remote position.

Position Summary

The Revenue Cycle Management (RCM) Implementation Specialist is responsible for providing external business customers with technical support with the implementation of their billing application software and associated software solutions. The RCM Implementation Specialist is also responsible for providing software configuration against defined user billing and reimbursement requirements and specifications. The RCM Implementation Specialist works in partnership with the development team to ensure all billing application software and software solutions are implemented to meet business customer and project expectations.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

• Work directly with clients as an RCM expert and an essential member of the project team
• Apply RCM knowledge and expertise to guide customers in critical system configuration to satisfy and possibly exceed current requirements
• Use knowledge of RCM best practices to recommend appropriate system set-up to customers
• Apply technical and operational knowledge and expertise to perform software and integration testing of implemented software systems and solutions
• Resolve identified issues requiring changes to implemented software applications and solutions
• Develop scripts (test cases) for newly implemented software applications and solutions
• Work closely with the development team in gathering and reviewing business client feedback and assist in writing user requirement documents
• Work closely with engineering resources to define requirements for product changes
• Contribute to the development of and tracking against project plans around project progress, milestones and targeted implementation date
• Identify risks that could impact the business client’s stated business objectives and develop risk mitigation plans to manage the risk with the development and implementation teams
• Ensure all business client communication and documentation is recorded in appropriate repositories to maintain product documentation
• Test and troubleshoot final system implementations
• Provide training and end-user support during and after the implementation process
• Other duties and/or projects as assigned

Requirements

• Bachelor’s degree in Computer Science , Computer Programming, Computer Information Systems, or other closely related field
• 5 years professional work experience in RCM
• 3 years professional experience in healthcare billing
• Strong working knowledge of Electronic Medical Records systems, preferably in a Health and Human Services setting
• Strong working knowledge of Information Technology, software solutions, and software management systems
• Demonstrated ability to use effective and results-oriented problem solving and critical thinking skills; strong troubleshooting ability
• Demonstrated ability to use strong analytical skills
• Effective interpersonal and people skills
• Ability to juggle multiple tasks, establish and manage competing priorities, work independently and be proactive and perform effectively under pressure
• Ability to anticipate issues and risk and work proactively to develop alternatives to meet project goals
• Strong and effective communication skills (verbal and written)
• Pays very close attention to detail
• Ability to work independently and within a team environment
• Ability to travel up to 25% as needed.

*Professional experience in Behavioral Health billing preferred, however not a requirement

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Cantata Health Solutions, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.