RCM Client Solutions Executive - Senior Director

TP; United States; Hybrid; USD 250.000 - 450.000; Vollzeit

Zusammenfassung

TP is seeking a Sr. Director/VP-level Client Solutions Leader to oversee one of our largest Provider clients.

The role focuses on end-to-end Revenue Cycle Management, AR and Denial Management, and optimization of operational performance across multi-shore delivery in the US, India, and the Philippines. You will interface with CFOs and Operations Leaders, drive governance and performance reviews, and lead initiatives that translate data insights into measurable financial impact.

Qualifikationen

• 12-18+ years of progressively senior experience in Revenue Cycle Management within a provider, BPO, or healthcare operations environment.
• Proven experience managing large, complex Provider accounts with multi-shore delivery.
• Deep expertise in AR Management and Denial Management, workflow optimization, RCA methodologies, payer policy understanding, and prevention strategies.

Aufgaben

• Serve as the primary executive interface for the client, owning the overall relationship, governance cadence, and client satisfaction.
• Lead monthly, quarterly, and annual business reviews (MBR/QBR/ABR), operational steering committee meetings, and performance deep-dives.
• Understand client strategic priorities, growth plans, and challenges; proactively propose solutions that drive measurable financial and operational impact.
• Manage escalations, ensure timely resolution, and maintain a strong voice of confidence with senior client stakeholders.
• Provide thought leadership and advisory support on end-to-end RCM processes, including Patient Registration, Prior-Authorization, AR Follow-Up, Denial Management & Prevention, Cash Posting & Credit.
• Work closely with global delivery heads across the US, India, and the Philippines to maintain operational excellence.

Kenntnisse

RCM leadership

Client relationship mgmt

Executive presence

Delivery leadership

Strategic thinking

Analytical forecasting

Tools

Epic

Cerner

Athena

Meditech

Automation tools

Analytics platforms

Jobbeschreibung

TP is seeking a Sr. Director/VP-level Client Solutions Leader to oversee one of our largest Provider clients.

The role focuses on end-to-end Revenue Cycle Management, AR and Denial Management, and optimization of operational performance across multi-shore delivery in the US, India, and the Philippines. You will interface with CFOs and Operations Leaders, drive governance and performance reviews, and lead initiatives that translate data insights into measurable financial impact.