Rare Diseases Program Specialist - Logistics & Partnerships

Direct Relief International; Santa Barbara (CA); On-site; USD 42,705 - 46,149; Full time

Job summary

Direct Relief International is seeking a Program Specialist for Rare Diseases in Santa Barbara, California. This full-time role involves managing order fulfillment processes and supporting patients with Rare Diseases through coordination with healthcare providers and partners.

The ideal candidate will possess a bachelor’s degree or equivalent experience, strong communication skills, and proficiency in Microsoft Excel and CRM systems. This position requires a detail-oriented individual capable of multi-tasking in a dynamic environment.

Qualifications

• Bachelor's degree or equivalent work experience; familiar with standard software applications.
• Working knowledge of SAP or similar ERP system preferred.
• Ability to interact with external parties with professionalism.

Responsibilities

• Manage order fulfillment for delivery of material aid.
• Coordinate shipment activity based on patients’ needs.
• Develop shipping documentation for importation process.

Skills

Customer service

Communication skills

Multi-tasking

Detail-oriented

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Excel

SAP

CRM systems

Job description

Direct Relief International is seeking a Program Specialist for Rare Diseases in Santa Barbara, California. This full-time role involves managing order fulfillment processes and supporting patients with Rare Diseases through coordination with healthcare providers and partners.

The ideal candidate will possess a bachelor’s degree or equivalent experience, strong communication skills, and proficiency in Microsoft Excel and CRM systems. This position requires a detail-oriented individual capable of multi-tasking in a dynamic environment.