Rare Disease Patient Access Lead – Central TX

TalentAlly; Dallas (TX); On-site; USD 155,000 - 208,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurances

401(k) with match

Tuition reimbursement

Job summary

Biogen seeks a Family Access Manager to serve as patient-facing expert in the rare disease journey. You will liaise with Case Management, Account Executive, and Market Access & Reimbursement to ensure patients start and stay on therapy, addressing non-clinical barriers and navigating payer processes.

This role requires 5+ years in healthcare or biotech, strong reimbursement and education skills, and up to 60% travel, with a BS and potentially a master's degree.

Qualifications

• 5+ years in healthcare or biotech with 3+ years field-based account management or reimbursement.
• Experience with payer policies, site of care, and patient access.
• Experience with physician-administered drugs (PADs) or biologics is preferred.
• Strong communication and empathy skills; bilingual in Spanish is a plus.
• Willingness to travel up to 60% and valid driver's license.

Responsibilities

• Support patients and families to navigate steps to access therapy and understanding payer policies.
• Represent the patient advocate in cross-functional meetings to build accurate case plans.
• Identify and resolve patient access barriers including insurance and reimbursement issues.
• Collaborate with Market Access & Reimbursement to engage payers and pharmacies to ensure access.
• Provide education on patient services and develop strategies with advocacy groups.

Skills

Healthcare experience

Account management

Field reimbursement

Communication skills

Empathy

Education

BS required

Master's degree a plus

Job description

Biogen seeks a Family Access Manager to serve as patient-facing expert in the rare disease journey. You will liaise with Case Management, Account Executive, and Market Access & Reimbursement to ensure patients start and stay on therapy, addressing non-clinical barriers and navigating payer processes.

This role requires 5+ years in healthcare or biotech, strong reimbursement and education skills, and up to 60% travel, with a BS and potentially a master's degree.