Rare Disease Access Manager – Central TX

Biogen; Dallas (TX); Vor Ort; USD 155.000 - 208.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) matching

Tuition reimbursement

Stock purchase plan

Zusammenfassung

Biogen is seeking a Family Access Manager (FAM) to act as the patient-facing expert on the Rare Disease journey, coordinating with account executives, market access, and case management to support eligible patients starting and staying on therapy.

The role requires engaging diverse stakeholders, addressing non-clinical barriers, and educating patients and caregivers across care settings. A strong emphasis on empathy, payer relations, and advocacy is essential.

Qualifikationen

• 5+ years business experience in the healthcare or biotech industry with at least 3 years field-based experience in account management, sales, and/or field reimbursement.
• Rare disease experience preferred.
• Experience with physician-administered drugs (PADs) and biologics; knowledge of payer processes.

Aufgaben

• Support patients and families to navigate therapy access and payer policies.
• Serve as patient advocate in cross-functional meetings to build and maintain case plans.
• Identify and resolve patient access barriers including insurance coverage and reimbursement.
• Collaborate with Market Access & Reimbursement to engage payers and specialty distributors.
• Provide emotional support and education to patients, families, and caregivers.

Kenntnisse

Healthcare industry experience

Cross-functional collaboration

Communication skills

Empathy

Spanish language (bonus)

Ausbildung

BS degree

Master's degree a plus

Jobbeschreibung

Biogen is seeking a Family Access Manager (FAM) to act as the patient-facing expert on the Rare Disease journey, coordinating with account executives, market access, and case management to support eligible patients starting and staying on therapy.

The role requires engaging diverse stakeholders, addressing non-clinical barriers, and educating patients and caregivers across care settings. A strong emphasis on empathy, payer relations, and advocacy is essential.