Rare Disease Access Manager – Central TX

Biogen; Austin (TX); On-site; USD 155,000 - 208,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life ins.

401(k) with company match

Tuition reimbursement up to $10,000

Paid vacation and holidays

Job summary

Biogen seeks a Family Access Manager to be the patient-facing expert on the Rare Disease journey across the Austin, San Antonio, and Dallas/Ft Worth regions. You will navigate non-clinical barriers, educate patients and caregivers, and coordinate with clinicians, payers, and site-of-care teams to enable timely access to therapies.

You will travel ~60% and partner with cross-functional teams to resolve access challenges, provide reimbursement guidance, and build local patient advocacy

Qualifications

• 5+ years’ business experience in healthcare or biotech with at least 3 years field-based experience in account management, sales, and/or field reimbursement.
• Experience in field reimbursement, clinical education or pharmaceutical sales/management of products with payer involvement
• Experience with physician-administered drugs and outpatient sites of service
• Seasoned pharmaceutical professional with understanding of field/patient reimbursement, charitable funding, non-profits
• Experience leading cross-functional teams and influencing without authority
• Case management or patient/caregiver support experience a plus
• Familiar with relevant legal and regulatory environment in biotech industry
• Must be willing to travel ~60%

Responsibilities

• Support patients to gain access to therapy via education and site of care coordination
• Represent patient advocate in cross-functional meetings to build case plans
• Identify and resolve patient access barriers including insurance coverage and reimbursement
• Coordinate with Market Access & Reimbursement, payers, pharmacies to ensure access
• Provide emotional support to patients and families
• Stay updated on changes in patient access environment and communicate to patients

Skills

Empathy

Communication skills

Cross-functional collaboration

Bilingual Spanish (bonus)

Driving license

Education

Bachelor's degree in Life Sciences or related field

Job description

Biogen seeks a Family Access Manager to be the patient-facing expert on the Rare Disease journey across the Austin, San Antonio, and Dallas/Ft Worth regions. You will navigate non-clinical barriers, educate patients and caregivers, and coordinate with clinicians, payers, and site-of-care teams to enable timely access to therapies.

You will travel ~60% and partner with cross-functional teams to resolve access challenges, provide reimbursement guidance, and build local patient advocacy