Rare Disease Key Account Manager — Remote-Ready

Amgen Inc.; United States; Remote; USD 173,000 - 234,000; Full time

Benefits offered by this job

Discretionary annual bonus

Stock-based long-term incentives

Flexible work models

Job summary

Amgen Inc. in the United States is seeking a Rare Disease Key Account Manager to reduce time to diagnosis and improve patient access by partnering with key stakeholders in targeted accounts. You will diagnose barriers, develop account plans, and optimize buy‑and‑bill operations across sites of care.

The role requires expertise in reimbursement, contracting, and cross-functional leadership, with travel of ~40–60% within an assigned geography. Compensation reflects the U.S.

Qualifications

• Doctorate degree and 2 years of sales experience and/or related account management experience
• Master’s degree and 4 years of sales experience and/or related account management experience
• Bachelor’s degree and 6 years of sales experience and/or related account management experience
• Associate’s degree and 10 years of sales experience and/or related account management experience
• High School diploma/GED and 12 years of sales experience and/or related account management experience
• Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
• Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments
• Demonstrated knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
• Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
• Understanding of clinic operations and site-of-care decision drivers
• Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
• Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
• Ability to manage competing priorities, operate independently, and execute through cross-functional teams
• A patient-centered, compliant approach to customer engagement and solution development

Responsibilities

• Account Strategy & Enterprise Value: identify access and care-delivery barriers affecting therapy utilization
• Develop and execute account plans aligned to customer priorities
• Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations
• Translate account data and insights into clear opportunity hypotheses and action plans
• Clinic Contracting & Access: lead contracting opportunities and coordinate approvals
• Identify barriers related to contracting, membership, ordering, distribution, or formulary decisions
• Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
• Support account business reviews on contract performance and patient access
• Buy-and-Bill Optimization & Site Enablement: evaluate workflows, authorization, coding, billing and financial risk
• Improve reimbursement readiness, inventory, ordering, and patient financial navigation
• Engage sites of care through education and coordinated resources
• Help customers diagnose operational gaps delaying treatment
• Cross-Functional Leadership: coordinate with sales, medical, patient services, market access, analytics, and brand partners
• Provide timely field insights into customer needs and reimbursement trends
• Monitor account performance and adapt priorities
• Maintain account plans and documentation
• Lead matrix planning and define partner roles and timelines

Skills

Executive communication

Problem solving

Influence skills

Business acumen

Independent work

Travel readiness

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High School diploma/GED

Job description

Amgen Inc. in the United States is seeking a Rare Disease Key Account Manager to reduce time to diagnosis and improve patient access by partnering with key stakeholders in targeted accounts. You will diagnose barriers, develop account plans, and optimize buy‑and‑bill operations across sites of care.

The role requires expertise in reimbursement, contracting, and cross-functional leadership, with travel of ~40–60% within an assigned geography. Compensation reflects the U.S.