Rapid-Response Field Technician for Heavy Equipment

Ohio Cat; Sharonville (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employer-sponsored pension plan

Health, dental, vision insurance

HSA & FSA options

Paid vacation & personal time (year 1)

Life & disability insurance

Uniforms provided

Ongoing technical training

Scholarship opportunities for families

Job summary

Ohio CAT is seeking a Field Service Technician to provide immediate on-site support for Caterpillar equipment, working from a service pickup truck in the field. The role focuses on rapid diagnostics, temporary repairs, and minimizing customer downtime across on-site environments.

You will diagnose electronic and hydraulic systems, update ECMs, install telematics, and communicate repair progress. A strong mechanical and electrical background with CAT tooling is essential.

Qualifications

• High School Diploma or GED required.
• Technical school training (2+ years) in diesel or power equipment.
• 5+ years hands-on experience with diesel, earthmoving, or industrial equipment.

Responsibilities

• Provide rapid, on-site support for urgent equipment breakdowns.
• Perform fast diagnostics and temporary repairs to reduce downtime.
• Troubleshoot electronic & hydraulic systems.
• Analyze fault codes using Cat ET, Product Link, Service Link, CAT Inspect/Interact.
• Complete ECM updates, telematics installs, and safety service letters.
• Communicate repair status and recommended next steps.
• Escalate major repairs when needed.
• Follow all safety procedures.

Skills

Caterpillar equipment

Diagnostic tools

Mechanical aptitude

Electrical aptitude

Computer literacy

Welding experience

Valid driver’s license

Education

High School Diploma or GED

Technical school training in diesel or power equipment (2+ years)

Tools

CAT ET

Product Link

Service Link

CAT Inspect/Interact

Job description

Ohio CAT is seeking a Field Service Technician to provide immediate on-site support for Caterpillar equipment, working from a service pickup truck in the field. The role focuses on rapid diagnostics, temporary repairs, and minimizing customer downtime across on-site environments.

You will diagnose electronic and hydraulic systems, update ECMs, install telematics, and communicate repair progress. A strong mechanical and electrical background with CAT tooling is essential.