Rapid-Response Field Service Technician for Heavy Equipment

Ohio Machinery Co.; Sharonville (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Health, dental, vision

HSA & FSA options

Paid vacation & personal time

Life & disability insurance

Company-provided uniforms

Ongoing technical training

Scholarship opportunities for employe'

Job summary

Ohio CAT is seeking a Field Service Technician to provide rapid, on-site support for urgent equipment issues. You will operate from a service pickup truck and minimize customer downtime by delivering hands-on diagnostics and repairs.

The role requires strong mechanical and electrical aptitude, experience with Caterpillar equipment, and proficient troubleshooting skills. A valid driver's license is essential, with welding being a plus.

Qualifications

• High School Diploma or GED.
• Technical school training (2+ years) in diesel or power equipment.
• 5+ years hands-on experience with diesel, earthmoving, or industrial equipment.

Responsibilities

• Provide rapid on-site support for urgent equipment breakdowns.
• Perform fast diagnostics and temporary repairs to reduce downtime.
• Troubleshoot electronic and hydraulic systems.
• Analyze fault codes using Cat ET, Product Link, Service Link, CAT Inspect/Interact.
• Complete ECM updates, telematics installs, and safety service letters.
• Communicate repair status and recommended next steps.
• Escalate major repairs when needed.
• Follow all safety procedures.

Skills

Mechanical aptitude

Electrical aptitude

Caterpillar equipment

Diagnostic tools

Troubleshooting

Welding (a plus)

Valid driver’s license

Education

High School Diploma or GED

Technical school training in diesel or power equipment

Tools

CAT ET

Product Link

Service Link

CAT Inspect/Interact

Job description

Ohio CAT is seeking a Field Service Technician to provide rapid, on-site support for urgent equipment issues. You will operate from a service pickup truck and minimize customer downtime by delivering hands-on diagnostics and repairs.

The role requires strong mechanical and electrical aptitude, experience with Caterpillar equipment, and proficient troubleshooting skills. A valid driver's license is essential, with welding being a plus.