Emergency Medical Dispatcher - Fast-Paced 24/7 Dispatch

911 Emergency Communications; Shelley (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Shelley, ID seeks an Emergency Medical Dispatcher to support urgent medical assistance. The role involves receiving emergency calls, confirming locations, and coordinating ambulance resources according to approved protocols.

Candidates typically hold a high school diploma and may require EMS dispatch certification. The job may involve overnight or rotating shifts, with overtime as needed, and requires adherence to medical oversight and confidentiality rules.

Qualifications

• High school diploma or equivalent required.
• Certification or training in emergency medical dispatch may be required depending on vacancy.
• Experience in emergency communications is a plus.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources and provide protocol-based instructions.
• Relay information to responding personnel and document call processing.

Skills

High-stress communication

Emergency response coordination

Call screening and data gathering

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Shelley, ID seeks an Emergency Medical Dispatcher to support urgent medical assistance. The role involves receiving emergency calls, confirming locations, and coordinating ambulance resources according to approved protocols.

Candidates typically hold a high school diploma and may require EMS dispatch certification. The job may involve overnight or rotating shifts, with overtime as needed, and requires adherence to medical oversight and confidentiality rules.