Rapid-Response Campus Emergency Communicator

CP11 University of New Hampshire

Durham (NH)

On-site

USD 25,000 - 42,000

Full time

14 days+

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Job summary

The University of New Hampshire in Durham operates a 24/7 emergency communications center that handles both emergency and non-emergency requests for the campus community. Specialists assess calls, coordinate responders, and issue notifications to campus populations using the RAVE app, while maintaining precise records and supporting safety operations.

Candidates must meet education requirements, possess a valid driver’s license, and demonstrate calm, decisive judgment under pressure with strong

Qualifications

High School Diploma or equivalent.
Valid driver’s license.
Ability to multi-task under stress and communicate clearly.
Knowledge of public safety policies and computer systems.

Responsibilities

Answer and screen incoming calls from victims, witnesses, staff, students, and the public.
Evaluate calls to elicit location, severity, priority, and responder needs.
Monitor multi-channel radio consoles coordinating with law enforcement, campus services, fire, medical, and emergency management.
Prepare and send campus emergency notifications using the RAVE Mobile Safety application.
Maintain logs and monitor alarms, sensors, and security systems.