EMS Dispatcher & EMT: Rapid Response Communicator

University Hospital; Newark (NJ); On-site; USD 38,338 - 40,198; Full time

Job summary

University Hospital is seeking an EMS Dispatcher EMT to answer and triage emergency and non‑emergency calls using the Medical Priority Dispatch System. You will collect critical information, provide pre‑arrival instructions, and coordinate EMS resources under supervision.

This role may work in the communications center or in the field, with required documentation and professional representation of University Hospital and EMS.

Qualifications

• Minimum of two years EMS experience.
• At least one year public safety dispatching preferred.
• Spanish-speaking ability is desirable.
• Must pass a medical evaluation and respirator fit test per PEOSHA standards.

Responsibilities

• Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System.
• Collects, verifies, and processes essential caller information quickly and accurately.
• Provides pre-arrival and post-dispatch instructions to callers as appropriate.
• Dispatches and coordinates EMS resources to ensure timely and appropriate response.
• Monitors all communications to maintain operational efficiency and safety of responders.
• Operates under the supervision of an EMS Communications Supervisor.
• Performs duties in both the communications center and field as needed.
• Completes all required reports and documentation accurately and timely.
• Supports EMS operations through effective communication and coordination.
• Represents University Hospital and EMS professionally at all times.

Skills

EMS experience

Public safety dispatch

Spanish (desirable)

Medical evaluation

Job description

University Hospital is seeking an EMS Dispatcher EMT to answer and triage emergency and non‑emergency calls using the Medical Priority Dispatch System. You will collect critical information, provide pre‑arrival instructions, and coordinate EMS resources under supervision.

This role may work in the communications center or in the field, with required documentation and professional representation of University Hospital and EMS.