Emergency Dispatch Specialist - Part-Time Police Communications

The State of New Hampshire; Concord (NH); On-site; USD 31,000 - 41,000; Part time

Job summary

The State of New Hampshire is seeking a part-time SOCPF Communications Specialist to support the Concord campus by receiving and transmitting messages via two-way radio, telephone, and other telecommunications equipment for enforcement and emergency personnel. Responsibilities include operating the Astro Radio system and CAD, coordinating police responses, and maintaining NCIC entries.

Trainee status is possible with related education/experience; certification within six months is required after

Qualifications

• Education/Experience: Equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in paramedicine, firefighting, emergency medical services, dispatch, law enforcement, public safety, or a related field involving high-volume public interaction.
• Trainee option allowed: candidates with 3+ years of relevant education/experience may be hired in trainee status.
• Background investigations, fingerprint checks, and substance screening required prior to appointment.

Responsibilities

• Receive and disseminate information via Astro Radio system, multi-line telephone, CAD, and federal/state agencies.
• Coordinate law enforcement personnel during emergencies and routine calls; direct assignments as needed.
• Enter and review NCIC entries and maintain federal guidelines compliance for missing persons, wanted persons, and stolen property.
• Operate hospital switchboard and route calls to appropriate state personnel during emergencies and alarms.
• Maintain logs, prepare monthly activity reports, and support administrators with routine tasks.
• Assist in training new employees and support alarm systems management across campus.

Skills

Customer service

Public interaction

Emergency dispatch

Education

Equivalent combination of 4 years education and experience

Job description

The State of New Hampshire is seeking a part-time SOCPF Communications Specialist to support the Concord campus by receiving and transmitting messages via two-way radio, telephone, and other telecommunications equipment for enforcement and emergency personnel. Responsibilities include operating the Astro Radio system and CAD, coordinating police responses, and maintaining NCIC entries.

Trainee status is possible with related education/experience; certification within six months is required after