Rapid-Response 911 Dispatcher (Training Bonuses)

City of Loveland; Loveland (CO); On-site; USD 45,000 - 48,000; Full time

Job summary

The City of Loveland is seeking a 911 Communications Specialist to provide emergency and non-emergency radio communication, dispatch services, and CAD reporting for multiple agencies. The role requires handling calls, prioritizing responses, monitoring radio traffic, and ensuring accurate data entry.

Entry level starts at $33.9074/hour with training bonuses. The position may require overtime and shift work in a 24-hour operation environment.

Qualifications

• High School Diploma or GED required.
• One year of previous public safety dispatching preferred.
• Ability to operate and monitor radio and online computer telecommunications systems under stressful emergency conditions.
• Knowledge of the City of Loveland streets and southern Larimer County layout.
• Computer skills and accurate typing using an ergonomic split keyboard.

Responsibilities

• Answer telephone calls including emergency lines, 911 lines, non-emergency police lines and business extensions.
• Dispatch appropriate emergency and non-emergency personnel to calls for service and/or complaints.
• Prioritize calls based on nature of request, unit availability, and other pertinent information.
• Monitor radio transmissions for unit safety and effective response.
• Maintain accurate CAD logs with times of calls, dispatches and clearances.
• Operate a state and nationwide computer system in accordance with CCIC/NCIC regulations.
• Maintain awareness of locations and status of police, fire and ambulance units.

Skills

Emergency dispatching

Radio communications

Typing/Computer skills

Education

High School Diploma or GED

Tools

CAD system

CCIC/NCIC databases

Job description

The City of Loveland is seeking a 911 Communications Specialist to provide emergency and non-emergency radio communication, dispatch services, and CAD reporting for multiple agencies. The role requires handling calls, prioritizing responses, monitoring radio traffic, and ensuring accurate data entry.

Entry level starts at $33.9074/hour with training bonuses. The position may require overtime and shift work in a 24-hour operation environment.